U-STOR-IT Mini Storage provides storage units and U-Haul services. The staff, including Herb and Lisa, are consistently described as amazing, awesome, kind, and sweet. They are known for going above and beyond to help customers. Reviews highlight exceptional service, such as taking extra time to solve problems, saving customers money on rentals, and being accommodating even when customers are late. Staff members have been known to personally help hook up trailers in the rain, provide thorough explanations of truck features, and offer their personal contact for support. They work with customers to find solutions within their budget. Many reviewers call the staff true angels and gems. Long-term tenants express great satisfaction, noting the owners and workers try to do all they can to help with any issue. The service is frequently labeled as above and beyond amazing customer service, with strong, heartfelt recommendations for any storage or U-Haul needs.
Great experience renting a truck from Herb. He was so helpful and thoughtful which is rare these days when dealing with customer service. We had just had 2 bad experiences in a row with budget truck rental before coming here, so it made us appreciate dealing with someone helpful even more.
November 2025
Jami and Renee are awesome! They were so friendly and made my rental such a smooth transaction. Thank you ladies. I would definitely rent from you again!
August 2025
Herb, was amazing. They provided us with first class service with courtesy and value. I do recommend
