Atlantic Union Bank is highly praised for its friendly, professional, and caring staff. Customers appreciate the knowledgeable and kind responses from staff members like Laura, who assist with account questions. The Kenmore Branch is known for its tender and expert treatment, making customers feel well cared for over the years. The staff at the Kenmore Ave branch is consistently professional, competent, and friendly, providing excellent service when opening accounts or handling transactions. Overall, the bank’s staff and service are highly recommended for their efficiency, professionalism, and customer care.