Cricket Wireless Authorized Retailer is a highly recommended phone service provider, known for its exceptional customer service and knowledgeable staff. Customers have consistently praised the store's employees, such as Dora, Laura, and Ender, for their patience, attention to detail, and willingness to go the extra mile to ensure a smooth and satisfactory experience. Clients have highlighted the staff's ability to answer all questions, set up new phones and accessories, and guide them through the process of switching providers. Customers have appreciated the lack of pressure and the time taken to ensure they understand everything, making the overall experience pleasant and stress-free. The store's commitment to providing excellent service is evident in the positive feedback, with clients expressing their satisfaction and willingness to recommend the Cricket Wireless Authorized Retailer to others. The store's ability to cater to customers' needs and make the transition to a new phone service seamless has earned it a reputation as a reliable and customer-focused business.
Dora The front Royal store she did an amazing job today and definitely got what needed to be done today for me I couldn't be more pleased with my phone and the service and everything else that was done for me at the store I definitely recommend her to be someone that helps you thank you Hun
June 2024
I was in the store today seeing about an upgrade and Laura was helping me. She is the nicest lady I've had the pleasure of dealing with!! Every place needs more people like her... I didn't feel pressured or rushed and she took the time to make sure I understood everything and honestly that means everything!!
April 2024
Laura was amazing. I don't know anything about phones or coverage but she made everything so easy, waited on me for my wife, broke everything down for us, switched our phones over, 2 hour process and she was there with us through it all. Very amazing experience and awesome help. Thank you Laura, ?