The Cellular Sales Verizon store in Front Royal provides an exceptional in-person wireless experience. The store's wireless sales consultants are highly knowledgeable, professional, and pleasant. They offer help with phones like Apple iPhone and Samsung Galaxy, along with Verizon plans, promotions, and home Internet. Customers describe the location as a class operation and a go-to store for Verizon customers. The staff is praised for being wonderful, helpful, patient, and reassuring. They take excellent care of customers during daunting projects, such as dealing with hacked phones or complex porting processes. Consultants remain vigilant, calm, and caring through entire ordeals, often working overtime to ensure problems are resolved and customers are happy. Their expertise is credited with resolving issues that customers felt they could not have fixed alone. The service is described as exceptional, with consultants who are fun to do business with and who provide outstanding customer service. This dedication fosters strong customer loyalty and appreciation.
Jessica is absolutely amazing! She has the best energy and is so knowledgeable in what she does, she’s simply the best in the business! Highly recommend to anyone needing help with their phone!
July 2024
My first review was a mistake. The second review with 5 stars is correct. My agent is Jessica and has helped my wife and myself on a number of occasions and the purchase of 4 phones. She is highly knowledgeable and professional and fun to do business with. We laugh alot and enjoy her personality.
June 2024
Cecilia and Trey were phenomenal. Knowledgeable and personable, five star, two thumbs up !!! Thx
