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“What a great find this shop is ,we were given a royal tour by the wife of the owner then the son , This shop does it all and does it very well . I cant wait to buy something for them ! This shop that jack and his dad has started sure has smart young men and women doing a fine business now . Keep it going guys very few this unique .”
“My friend and I went over to AutoZone to get battery cables for her car, when asking the gentlemen there, they acted as if they had no clue and didn't even offer to at least peek outside to see the car in selecting the correct cables ( you would think they'd know) so, we went over to Advance, and they were absolutely excellent! Not only did they act professionally but was able to correct the problem by cleaning the terminals and made sure there was a secure connection. Thank you Michael Hammer for your help, we really appreciated it so much!”
“I jacknifed my trailer into the side of my pickup,bent my bumper. The guy's at the body shop painted the side, installed a new bumper,new taillight,it matched perfect on a 11 year old vehicle, ? great job!”
“I was able to reach VCM via phone and FB Messenger with a specific question about a manual set. Once I got the classification I placed my order. My timing is impeccable as we were out of town when I ordered. Shipping was fast. So fast the package beat me home by a few days. We had horrendous storms in the NW Indianapolis suburbs the days we were gone. My neighbors farm got hit by a tornado! Google it...Brownsburg IN. Well our UPS guy must have been rushing to stay out of the rain and the box got left on the from porch exposed to the elements. If they had gotten it just 1-2feet closer the box would have stayed perfectly dry. It didn't. It got rained on for at least 2 days straight. Well my printed manual was wrapped in the usual cellophane. VCM went a step further and wrapped that in plastic and taped closed, they then had cardboard around that and that was finally packed into the shipping box. Box was soaked, inner cardboard was damp. Manuals were dry as the Sahara desert. Nice work guys. Thanks!”
“Just want to recognize the young man named Cooper P. who helped me locate an item I was looking for. He was very polite friendly and professional. Thank you Cooper!”
“Excellent service! I liked Jason's honesty and clarification on what repairs was needed. I was referred by several friends and recommended by my insurance company.
Professional, fast & efficient work. Very pleased with the repair of my car.
Highly recommend.”
“I must say the sales associate Kent Cullers was one of the nicest most knowledgeable people in that store.He is very kind and not pretending he is an asset to 7-11.”
“I've been using this place for oil changes for about a year now. Employees are pretty friendly especially Weldon. He's soft spoken but very nice. Sometimes my vehicle is ready before the estimated time frame and sometimes it's a little later but not by much.
I haven't gotten tires from here yet but I would definitely consider it. The only thing I don't like about Walmart/Sam's Club Auto Care Centers is that don't do wheel alignments.
Two tips for anyone considering using this place for their vehicle:
1) Make an appointment IN STORE/IN PERSON or over the phone. Apparently you can schedule online but the same thing applies here that applied at an NTB in my hometown: the online system doesn't know how many other appointments were already scheduled that day or time frame. In other words, just talk with someone in the department instead of relying on the website.
2) Make your appointment when you have plenty of time to wait. I've been told it would a certain amount of minutes and it ended up taking longer. I've had it take less time too. Just be prepared to wait longer and hope it's not going to.”
“I had to order additional parts so I used the website, then called and asked about shipping time, the person went out of her way to contact the one doing web orders so they could get processed right away. I got my parts sooner than expected… they were shipped across country in one week. I thought that was pretty amazing.”
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“He's a good guy he has a lot of that old stuff like I need that you can't find no where else and he doesn't crush anything that's old he's old school I like doing business with him when he's not grouchy anyway”