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July 2025 by G Sidden
JOSH - is articulate, knowledgeable
beyond our questions which is A+ polite, friendly and listens in order to help client with VERIZONS products which you may not be aware are offered!!! Top Drawer
Do yourself a favor. Make appointment with Josh and receive the best phone period...
G.Sidden
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July 2025 by SHEENA STAPLES
Matt Farmer was extremely helpful and helped me get the best deal possible. 😊
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June 2025 by Jd Jackson
My wife and I, came in to the store in Galax Va , not our usual location about a week or 2 ago , but definitely will be from now on instead of NC , our Rep Matt Farmer , helped us with multiple issues , removed some things on our acct we didn’t even know we were paying for , plus waived some fees for us plus additional bill credits for the future because we was adding a line . Will be returning to this location from now on. Also gave us his buisness line if need to follow up or have any questions! Highly recommend him to anyone going to that location.
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June 2025 by Brian Choate
Matt Farmer is the GO TOO ,for any customer service issues , friendly and takes care of everything and anything highly recommend!! Thanks again!!
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June 2025 by Kimberly Mazurek
Had the GOAT today and Matt did things I couldn't after hours online. If you have Verizon and in this area definitely ask for Matt!
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May 2025 by Jeremiah Weeks
So I carried a cracked phone in to Matt Farmer at the Galax Verizon and this guy took his time looking for deals and best ways to save. Hooked me up! Professional, courteous, really cares about what he's doing! Top notch customer service rep!
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April 2025 by Ramona
Very polite and respectful service...
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March 2025 by Deana Abshire
A BIG thank you to Matt for assisting me in the purchase of my new phone. He provided excellent service, very knowledgeable and patient with all my questions....all this while assisting others as they came in the store as well as, what seemed to be a new employee. Great balance of customer service and calm attitude while jumping back and forth with all of us. Highly recommended!
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February 2025 by Shane Flemens
Great guy, Excellent customer service. More than Knowledgeable thanks Jason from Galax Verizon. I seenna plaque with Rookie of the year..
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February 2025 by Rosanne Mathieu
I had a lengthy switch to do from old phone to new, and Matt Farmer, at the Galax store helped me through it. He made sure it went through properly, answered my questions, and provided info I did not know prior to this visit. He saved me money, I'm a Vet and didn't know I was eligible for a discount. Thanks Matt.🙂
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January 2025 by michael dubose
My wife and I recently purchased new I Phones. After having issues with transferring data from our old phones, we went to the Verizon store in Galax where Matt Farmer patiently and skillfully took care of all of our issues both in the store and in follow up calls. Thank you Matt. I highly recommend the Verizon store in Galax and specifically Matt.
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January 2025 by Paul Demmink
Matt Farmer was extremely helpful! Best customer service ever!! Thanks!
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December 2024 by Barbara Halsey
Josh Hanks did an amazing job assisting us with the purchase of two new phones, watches, and I-Pads. He patiently answered all our questions and did not seem to mind that he was working over two hours after he was supposed to leave. Because of his quality service, I will ask for him each time we need assistance! Thank you, Josh, for the superb job you did for the Halsey family tonight.
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December 2024 by Dorothy miller
Me and my family switched from US Cellular to Verizon this past Friday and to stay we are happy with our decision is an understatement. After having multiple horrendous experiences with US Cellular, we were ready to be done. My neighbor had mentioned one of the reps that had recently helped him switch over his family of 3, and the young man named Preston helped us move my family of 6 over, and it was the most painless process I’ve ever had at a phone store. He worked with our budget and we got 6 new phones and service for what we were paying US Cellular for just service. Store is very clean, and Preston was very knowledgeable and helpful. We were panicking about the switch, but we are confident in our decision now and will definitely be asking for Preston in the future! 10/10 for sure!
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October 2024 by Pastor Scotty West
Greedy- They also humiliated me sold me an iPhone 15 knowing the 16 was coming out the next day and never mentioned it. Then when I wouldn’t buy all their stuff which I was gonna they made me feel stupid.!
Sad that I’ll be leaving them taking 21 accounts with us six of my own and then other family members all
