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“Rosa is amazing !!! The whole branch is so friendly and helpful but Rosa knocked it out the park with my auto loan, between the constant changes and difficulties we kept giving her she was on top of it !!!”
“Arman was amazing! He was kind and knowledgeable. He followed up and did everything he said he would do. I really appreciated his time, attention, and care! Could not have asked for more or been happier with his service! Thank you!!”
“Anyone ever needing great customer service while getting their finances on track, should visit Ms. JaMya Roots at Henrico Federal Credit Union. Ms. Roots has help me with a few different types of transactions and I must say, it was so smooth. She really knows her work and, she gives you a peace of mind that it will all come together. Great Job Ms. jaMya Roots!!”
“I had terrible service at another branch trying to get details so I can move my sizeble money market from my bank to connects when the manager at hanover Doreen called me and sold me on the features of connects. I signed up at her place. She is excellent at serving customers. She is now like a 🧡 friend.”
8:15AM - 4:45PM
1601 Ownby Ln, Richmond
Credit Unions
“Awesome staff. Nikita put up with me bringing in my weight in quarters and helped me open an account! Everyone here deserves a 500% raise. Be nice to them or you're going to hell.”
“I frequent this location at least 3 times a month and always have the best experience. I prefer this location over other branches. The reps always provide a quick and easy process and are always helpful.”
“Jennifer at the Chesterfield branch is awesome. She has a sense of humor, is super nice and helped with my share branch transaction and setting up a new account. Thank you!”
“I have had this account for several years and have had excellent experiences and service. I was referred to the bank by an Administrator and former Asst. Superintendent of Schools who shared how Heritage helped them when they first started as an educator, & opened up financial opportunities to them. I have had the same business experience & would recommend to any educator or their family member. They are loan friendly - not fee heavy - which I like, and always open to my needs.”
“If your military or family is, highly recommend. Great team, always looking out for you. Feels like they are here to help with my money rather than just to get my money.”
Credit Unions
Credit Unions
Credit Unions
Credit Unions
Credit Unions
Credit Unions
Credit Unions
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Credit Unions
“I went to this branch on Friday the 18th really unsure if it was a functioning location, since it had been years since going there. I read the reviews on this location and Jennifer’s name was mentioned a lot. When I walked in I immediately knew this Lady was her. She greeted me with the warmest most sincere smile and professionalism off the charts. When my schedule allow, I will be using this location. Thank You Jennifer!!!!!”