-
October 2023 by Katie Kwarta
This location is awesome! Kira and Daniel are absolutely amazing! They are quick to respond to you, they are super kind and easy to talk and have worked with me when I needed extra time to pay. The site is always clean. They were able to keep my low rate as long as they could and worked with me on price on several different occasions. The only reason I left this site was just because the rate got to be too high which is not a reflection on them. They are just the best all around!
-
September 2023 by Diamond R. Maxebong
I have rented a storage unit at this location for many years and Daniel has always been exceptional in his service: friendly, kind, courteous and always ready to help. I always feel safe when at this facility and very pleased with the clean environment. My storage experience could not have been better.
-
September 2023 by Dennis Clark
Daniel reacted to my call about a large rate increase immediately. His quick action led to an almost immediate response that was in the customer’s favor. You need more employees like Daniel that provide excellent customer service. My interaction with the Glen Allen Mountain Road office has been nothing but positive and they are top notch in supporting the customer.
-
September 2023 by Doug Box
Excellent location for our buses for our business. Office staff is always helpful and will do everything they can to make your rental experience pleasant. Daniel is the best!Facility is very clean and grounds kept up.
-
September 2023 by Monica Barry
The process from start to finish has been great. We did not know when our exact move out would be and they have been very accommodating.
-
September 2023 by Deborah
I have a camper stored at the Montpelier location. The staff there and at the Mountain Rd location have always been professional, courteous, friendly and willing to accommodate. I highly recommend these facilities managed by Daniel. He is the best!
-
September 2023 by Shiva Pillai
Daniel the manager was super friendly. Even though we were vacating he took time to explain. I would only choose extra space for my needs in future as well.
-
June 2023 by Mary Lou Thomas
My hat is off to Danny Korpal. From start to finish his service was top notch. When I first called in, I was a little concerned about how storing my valuables would work out. He walked me through the process and got me all set up. I now know I have a safe, clean, and secure place to store my things— and a caring detail oriented person overseeing my unit. Thank you so much for excellent service!
-
May 2023 by Luke Gergoudis
I have rented at least 4 storage units over the past 10 years, and my experience at Extra Space in Montpelier has been the best of any. I feel confident that my property is safe and secure at this location. Access even late at night has never been an issue. There is a fire station across the street and a Hanover County Sheriff’s deputy usually nearby. Daniel (the manager) is responsive, attentive, detail-oriented, and efficient. Any request—no matter how small—has been dealt with on a same-day basis. He installed new roll-up doors on my unit prior to move in and helped keep my rental rate fair and competitive despite recent inflation. His communication and follow-through truly differentiate this location from others and remain my main reason for choosing this facility.
-
May 2023 by Stephanie Herndon
Daniel is amazing!!! He has always been incredibly helpful anytime I have an issue or need assistance! He made the rental process easy and is always so friendly whenever I call or go up there. The facility as a whole, including the units, is nice, clean and has everything you need to make your move seamless.
-
May 2023 by Slaughterbear
The manager is extremely nice and knowledgeable. They work with you on getting your items moved in and out. The only issue I had was a hill that was just a pain to get my small car out from. The hill however is not their fault and they have done everything they can do to insure it’s easy to use and safe. It’s gated, temperature controlled and has cameras.
-
May 2023 by Carson Box
Daniel who runs our location is awesome! I’ve had 3 busses and a storage unit there for the last 8 years and never once had any issue that wasn’t fixed immediately. Running a small business out of a storage facility isn’t always the easiest but Daniel does what he can to help at all times.
-
May 2023 by Bryant Sumrell
Extra Space was easy to set up. They were very attentive to any needs I had. They would even call me periodically to check and make sure my rental storage experience was going good.
-
May 2023 by Nicole raine Holubik
I had such a great experience with extra space! Everything was convenient and clean. Daniel gave amazing customer service as well. 10/10 would recommend!
-
March 2023 by Denise Mueller
Process was quick and easy for my first storage unit. Daniel and Kristie were very helpful in providing details including insurance. Very clean units and great access to space. Locks can be purchased at a reasonable price. Carts are available to move your items which is helpful. Exceptional customer service. Would highly recommend.
