Extra Space Storage, located at 13104 Mountain Rd in Glen Allen, VA, offers a wide variety of storage options including climate-controlled and non-climate-controlled units, as well as RV parking. The facility is known for its cleanliness, organization, and exceptional customer service. Many customers have praised the helpful and friendly staff, who are dedicated to providing a hassle-free experience. The facility features convenient drive-up access, electronic gate access, and ample parking space. Communication is highlighted as a strong point, with staff willing to assist with any issues that arise. While most reviews are positive, one customer noted concerns about mold and mildew in a unit. Overall, Extra Space Storage is recommended for its professionalism and commitment to customer satisfaction, making it an ideal choice for both personal and organizational storage needs. Customers are encouraged to visit the facility to reserve a unit or take a tour.
Mike's attitude, customer service was excellent..I would definitely recommend there service!!!!
June 2026
Absolute professionals. Really helped put a strategy together to consolidate both household and business goods from both in and out of state. Great management skills.
June 2026
Mike and T were awesome! Mike showed us around and made us feel at home. Made the whole experience super easy and made sure we got the best deal.
