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October 2023 by Wayne Moubray
The entire staff there was helpful and very polite. Mr Tran is a very kind man and took time out of his day to show my son around the store. We need more businesses like this around.
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July 2023 by yassine fakkake
Everything is not goodBad service
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June 2023 by John Romano
Great place and folks.
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September 2022 by Bobbie Conner
Napa employee Calvin went above and beyond his job description to help me with my car while i had waited 7 hours for carmax to send me a tow truck to service my battery.Employee response to my car trouble was respectful and professional. I would recommend this employee and location to anyone! Thank you so much i cant even tell you how much I appreciate your willingness to help me and my 10 day old baby to get out of 90 degree heat!
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January 2022 by T Brooks
I was in dire need of a windshield wiper replacement. I stopped at this establishment to purchase new wipers. Customer service at this Napa store is foremost! From the moment I walked in, I was given top assistance. When the purchase was completed, I asked if anyone could help me in replacing the new wipers with the old. No problem! The CSR not only helped me in choosing the best product but recommended his Store Manager to help with the replacement. Needless to say, the manager was most gracious in helping me. My wiper blades were pathetic to say the least; literally falling apart as he changed them out!In a time of so much negativity, I know that there are everyday people in my community that are willing to give of themselves. I recommend this Napa store to anyone who needs true customer service!!!
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January 2022 by Kim Wyatt
Very knowledgeable and healthy
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December 2021 by Adam & Natalie Frost
Incredibly helpful! My husband and I were traveling through when a headlight went out. We arrived at NAPA right at closing time. The store manager, Malcolm helped us diagnose if it was the fuse or bulb, get the right parts, went out to our car to help change the light, and stayed late until we had fixed the problem. Because he went the extra mile we were able to get back on the road, and didn’t have to spring for a hotel to wait for a store to open. This store rocks. Thanks guys!
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April 2021 by Randy Riley
Horrible customer service! One very rude and unhelpful person working and a couple standing around or outside smoking. Do not go here!
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April 2021 by Eugene Pembleton
Installed my wipers. Thanks
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January 2021 by Jessica Nicole
I was just in there and multiple people entered without a mask (meanwhile there is a state mandate which requires masks).The cashier states in front of all customers “come on in we’re not enforcing the masks”
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January 2021 by Eric Crane
Poor service
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January 2021 by Frost Math
Incredibly helpful! My husband and I were traveling through when a headlight went out. We arrived at NAPA right at closing time. The store manager, Malcolm helped us diagnose if it was the fuse or bulb, get the right parts, went out to our car to help change the light, and stayed late until we had fixed the problem. Because he went the extra mile we were able to get back on the road, and didn’t have to spring for a hotel to wait for a store to open. This store rocks. Thanks guys!
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January 2021 by Natalie F.
Incredibly helpful! My husband and I were traveling through when a headlight went out. We arrived at NAPA right at closing time. The store manager, Malcolm helped us diagnose if it was the fuse or bulb, get the right parts, went out to our car to help change the light, and stayed late until we had fixed the problem. Because he went the extra mile we were able to get back on the road, and didn't have to spring for a hotel to wait for a store to open. This store rocks. Thanks guys!
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August 2020 by Marshall Jett
Great service! Parts driver took a little longer to get back with my part than promised. Better prices and more "in stock" than Advance Auto Parts.
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October 2019 by Jeanneane Williams
Excellent service. Quick to help and so knowledgeable.
