PetSmart is the world's largest pet supply and services retailer, offering over 10,000 products in stores and online to meet all of your pet's needs. The store provides a varied selection to cover the needs of dogs, cats, birds, fish, amphibians, reptiles, and several breeds of small animals like guinea pigs, gerbils, hamsters, and mice. Customers can shop online and pick up at their local PetSmart within two hours. Select store locations offer dog training, pet grooming, pet boarding, PetSmart Doggie Day Camp, and pet adoption services. While the prices are generally okay, some customers find the competition, Petco, to have better prices. The staff is described as friendly and knowledgeable, with one employee, Timber, being particularly helpful and educating a customer on everything they needed to know.
Got a bird I was looking for but still other birds that I wanted were sold out!
August 2024
There was a small issue in which they not only corrected but went above and beyond to reconcile the situation. The customer service here is more then enough to keep me coming back, it truly was an experience that showed off the capability of hospitality in a place in which you don't really expect it.
July 2024
Helpful staff. The young lady who assisted me in the fish department was very knowledgeable
