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“Jayden was very helpful and kind to us while our daughter was buying her first fish. She was very knowledgeable and took her time with us. She was excellent and went above and beyond for us. We will definitely be coming here for all of our pet supplies.”
“I love this place!! They’re always the friendliest and always are wonderful to my dog. Ella was incredible with helping me get my dog’s nails trimmed— got them done super quick and easy and the pup was very happy afterwards. Kaitlyn is also wonderful, and was super helpful in helping me pick out a treat for him :) Thanks guys! You rock!!”
“We have bought several dogs throughout the years from Pauleys. Have always had a great experience. Staff has been informative abd friendly. Our pups have always been healthy and brought lots of job. Highly recommend.”
“If you have an animal who needs a wash, GO HERE! They literally have everything you need---towels, shampoo, conditioner, ear wipes, various types of brushes, crates, blowdryers at the tub, and a separate blowdrying station. Just to make it even better, the employee on duty was an actual angel. She was friendly and knowledgeable, but she also was attentive to my dog. I have a senior dog who rushed down the steps and felt on the floor. She couldn't get up, and while I was in shock, the employee lept into action and made a sling for me with a towel. She escorted my baby to the cash register while I gathered my things and gave her a treat to help her feel better. I will 3000% be back, and be more diligent in guiding my dog down the stairs (she's perfectly fine btw).”
“Our dog Luca was found to have a mass in his ear. After speaking with Dogma, they found time to bring him in to have a bath before his surgical consultation. Even with his tender ear, they were able to schedule him and bathe him on his schedule. No rush, no pressure. I cannot say enough good things about every person at Dogma. How lucky we are to have found them.”
“If you need any sort of supplies for your feathered friend this is the shop to go to. This is a famiky owned business. The staff is very knowledgeable on products to help feed and attract birds.
They also offer some lovely gift items too. They have a wide selection of bird and hummingbird seeds and food.
Birdhouse, frreders and birdbaths too. Come and see all Yardbirds has to offer.”
“Awesome place, I stop in every time I am in town to get treats & food for my pets. Polite, friendly, knowledgeable & professional staff. I am proud to support local independent businesses”
“I’ve had nothing but wonderful experiences with Dog Lovers Obedience School. My dog, Bingley, has grown enormously through all of the different types of training he’s received — from their excellent group classes (puppy, beginner, and intermediate) to the half-day training sessions he attends while I’m at work, and the board-and-train programs when I’m out of town. I’ve learned so much from their team as well. The trainers are patient, knowledgeable, and truly committed to each dog’s progress. I can’t recommend them highly enough!”
“Obsessed! The staff was so helpful and explained everything to me which made making a decision on my pets diet so much easier. And the variety they have is top notch! I’ll definitely be back!”
“Sweet, family run business. A big variety of treats and cute accessories. I purchase for my grandpups and their furiends! Every treat has been a hit! Now we have a pup of our own and I’ll always be sure to keep them stocked! Love knowing that the dogs enjoy them and that I know the simple ingredients that go in them!”
10AM - 5PM
407 N Ridge Rd, Henrico
Pet Stores
“I wanted to make sure to leave a review for PJ Petts - our brand new family member needed his first groom and PJ Petts did a fantastic job! The staff listened to what we wanted and our boy came back looking so handsome. I love that they called to give us a "report card" on how he did so we can ensure his next grooming session is a success. They are fully booked and not taking new clients at the moment but we have our name on the list for when something does open up.”
“I didn’t get her name but the blonde lady at the cash register was extremely helpful! Gingerbread had a wonderful time making friends with her. Very good shopping experience. Will be back soon! Gingerbread loves his new toys!!”
“Love the SPCA shop and stop by it regularly. They have lots of really cool toys, leashes, treats etc. They’re mission is the best and supporting that makes going there even more worthwhile.”
“I regularly read reviews but never post. However I must share the good word about this pet store. Jeff is very informative & passionate about pet nutrition. You gotta go and neet Notorious D.I.G, the friendliest cat in town!! Launching a grand opening this weekend, I plan to stop by weekly to grab what I need for my special tripod doggy.”
“Skoolz has been my main fish provider for the past decade. Over the years, I’ve seen them move locations and change staff, but the quality of their fish has remained excellent. Recently, the new store manager, Erik, has truly improved the aesthetics and organization of the store, making the shopping experience much easier for customers. If they dont have what you're looking for, they either will soon or can special order it.”
“Super friendly staff! Checkout process was a bit slow, but not too bad. One of the employees purchased two lollipops out of her own pocket for two kids who were shopping with their parents which was very nice of her. Even though the employee I encountered was off the clock, she still went above and beyond to assist me and direct me to the items I needed. Thank you again for a great experience.”
8AM - 9PM
9101 Hermitage Rd, Henrico
Pet Stores
“The bakery section has a selected assortment of great fritters, donuts,and cream filled. All freshly baked in the morning.
Atmosphere is almost like walking into an airport terminal.”
“Emmy was such a great wealth of knowledge when I came in for my first visit, she was actually the only person to greet us and offer assistance and literally the only reason our business was earned. Thank you ?”
“The people are great. They're always knowledgeable, helpful, and friendly. They make it what it is. And they should be paid more for the work they do. According to the MIT Living Wage Calculator (look it up), a living wage in Richmond for a single person with no kids is $23.30 an hour. Petco starts employees at $13 to $14 dollars an hour. Associates can make almost $19 dollars an hour. Still below a living wage. So please, do the right thing and start your employees at $20 dollars an hour, and provide avenues to increase this to a living wage asap. It's the right thing do. Time to give your employees a five star wage.”
“Petco Staples Mill Road (this particular location in Henrico county— I am only referring to this location as my experience was not the same at another location ) was so loving to my sweet Cinnamon and took
great care of her! They groomed her and took their time and she looked wonderful. I lost my sweet Cinnamon, but the way they loved her will never be forgotten.”
“Our puppy Lilly has been through both beginner(puppy) and intermediate dog training classes with Sarah. She is amazing at training dogs! Lilly is excited to come to class each week. We have learned so much about dog training and dog behaviors. I highly recommend any and all classes with Sarah. We are signed up for advanced and will be adding trick classes next year!”
“I had a wonderful experience with both Malika in the grooming salon, and Vegas, the wonderful cashier. I took my chihuahua in for a grooming, and Malika was kind, patient, and even painted my pups nails which was so fun and totally unexpected. It was a wonderful service, and I will continue to book with Malika in the future. The icing on the cake was our cashier, Vegas. She showed me coupons I wouldn’t have known existed- I paid for my grooming, got two $0.99 treats and left with $12 in rewards bucks. This is a wonderful group of folks in this store, and that’s saying a lot because the staff at the Brook Rd location is great as well!”
8AM - 9PM
4700 W Broad St, Richmond
Pet Stores
“Lidl is a German company with mostly private label brands, and they're consistently good. They have fresh baked breads. There are several aisles of temporary items including tools and clothing and home products.”
9AM - 9PM
1520 N Parham Rd, Henrico
Pet Stores
“Cashier was by herself, but did a great job getting me through line . Really liked half off Christmas pet toy section. Got a few goodies for my cat , and future Christmas gifts for my pet buddies next year.”
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“I order all of my pets needs now and have them delivered from this store and they are A++ on speedy service, I used Chewy for years but their delivery became unreliable, it took a full 7 days to receive orders, so much for 3 day delivery, I get my PetSmart in a day or two, knowing that I can count on it means everything.”