REI is a renowned outdoor retailer that caters to enthusiasts of all levels. With a 100% satisfaction guarantee and a line of award-winning REI brand gear, the company stands behind its products. Customers praise the friendly and knowledgeable staff, who are eager to share their expertise and enthusiasm for outdoor adventures. Whether it's purchasing a mountain bike, getting a repair, or finding the right gear, REI strives to provide a positive experience. The store is described as a "feast for the eyes" for outdoor enthusiasts, offering a wide range of products for camping, hiking, and more. While some customers have encountered issues with pricing transparency, the overall consensus is that REI is a reliable and customer-focused outdoor retailer.
We just stopped by REI to look around, but Foster was super helpful! He took the time to size us, made sure we tried bags and shared a lot of great info. There was also another staff member who helped us out, I forgot his name, but he was really nice and gave great advice too. Everyone made our visit such a great experience.
September 2025
The cashier was kinda cute and flirty. She totally wanted me. Let's make this happen!
September 2025
Rob in the shoe department deserves a raise, I didn't even end up buying what I came in for but he's definitely a good guy to have around the store