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March 2024 by n thomson
The staff are incredibly rude and act bothered when doing simple transactions. Take the five minutes drive and go to west broad Truist where they’re respectful.
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December 2023 by Kathleen Owen
Absolutely the worst customer service I have ever had. Rude disrespectful and never return phone calls. I have 4 accounts that were with bank they bought. I am moving them ASAP!The customer service number the representatives hardly speak English which makes it hard to fix a problem.Do yourself a favor and never use this bank.
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September 2023 by c Passion
Nice bank people say hi as soon as you enter the bank everyone seems to be very friendly
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September 2023 by james w
This branch has closed stop coming
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September 2023 by Stuart Edwards
CLOSED for construction.
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July 2023 by Sasha Luckvtch
Poor costumer service,one of the teller is so rude and unhelpful, i went there for first time ,will never go again, i don't recommend this brunch. Unfortunately they aren't trained how to work with clients in this financial institution.
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April 2023 by Susan Vander Have
Don’t bother doing business here. The staff is more interested in leaving for the day than serving their customers.
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October 2022 by Steven Gates
Left my debt card at home on accident and didnt have enough gas to get home. I get to this bank and they didnt let me withdraw from my account, I had to beg for cash to get home so thank all of you for that. Never using this bank again, SUNTRUST WAS SO MUCH BETTER!
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July 2022 by trk trklu
Zoe is very helpful, great client service.
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June 2022 by Gary Largent
Ive never hated banking more since BBT switched to Truist. Closing my account when i have the opportunity and switching to somewhere else
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June 2022 by Itsdatboirags
Left my debt card at home on accident and didnt have enough gas to get home. I get to this bank and they didnt let me withdraw from my account, I had to beg for cash to get home so thank all of you for that. Never using this bank again, SUNTRUST WAS SO MUCH BETTER!
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May 2022 by Dan Hogan
This place is permanently closed
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April 2022 by Renee Crozier
Look I have no issues with the bank itself it’s just this location has been closed for about two years and I don’t know when if ever it’ll be reopening. I just find it really annoying that they still advertise it as open. Just say it’s closed please I keep forgetting this location isn’t open and I just want to deposit my cash to my closest location but if it keeps automatically bringing me here when I’m in a hurry I’ve wasted my time and my gas.
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February 2022 by SR Reynard
I recently sold a home and deposited the proceeds check in a SunTrust account I have had for fifteen years. The teller said the money would be available in 24 hours. I checked after 2 days and then 5 days, and the money wasn’t in my account. 7 days later I received a letter in the mail saying the money was on hold. No explanation why nor no indication of when it would be available. Apparently SunTrust can seize your money and use it interest free. I’m moving to another bank. Also filing a complaint with state banking commission.
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September 2020 by Sue Salvatore
Nice staff