The staff are incredibly rude and act bothered when doing simple transactions. Take the five minutes drive and go to west broad Truist where they’re respectful.
December 2023
Absolutely the worst customer service I have ever had. Rude disrespectful and never return phone calls. I have 4 accounts that were with bank they bought. I am moving them ASAP!The customer service number the representatives hardly speak English which makes it hard to fix a problem.Do yourself a favor and never use this... read full comment
September 2023
Nice bank people say hi as soon as you enter the bank everyone seems to be very friendly
We’re temporarily adjusting services available at our local branches to help maintain the health and safety of our clients and teammates. This includes providing teller services through drive-thru lanes only, in-person visits by appointment only, and select branch closures. Some branches without drive-thru lanes will remain open with enhanced sanitization measures.