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“Omar's the man. Clean store and environment with many options which includes watches to cologne/ perfume. And every kind of tobacco etc, needs possible with accessories.All reasonably priced. Great store and experience all around”
“I cannot tell you enough how much me and my old man love love love this smoke shop Ali the manager is amazing we love love love him bc of him we quit smoking cigarettes and switched to vaping best decision we made you will not find a better smoke shop around Richmond I tell everybody that vapes or smokes to go here they have the best selection of salt nic juices and if they don’t have it Ali will order it for you point of this review is this is the very best smoke shop period THANK YOU ALI YOUR THE ABSOLUTE VERY BEST!!!”
“Stopped in today and enjoyed a cigar with some fella’s. My first time in this store but was welcomed by all. Very friendly staff with an excellent selection of cigars. Will definitely be back when I am back down that way.”
“Had a great time visiting with RJ this past Wednesday afternoon. What a gentleman, from the moment I walked in until the moment I left He made my experience so much better than the average cigar lounge. I’m only an occasional Cigar smoker But when I travel, I find it such a wonderful environment to meet people and get to know the lay of the land And culture. RJ and the other guests there were a pleasure to be around and I was very blessed By my experience. After enjoying the cigar, I stopped next-door at Southern Kitchen and that was incredibly enjoyable as well. I was visiting from the Albany New York area as My Son is in his last year at VCU and I will most certainly be back to both places. Thank You RJ and my son Joshua is looking forward to meeting you in the near future.”
“We won't go anywhere else but here and there are other shops closer to me then this one the staff here is amazing they recognize us anytime we come in and they are always suggesting new things to try, the prices are the great and the points system is only a bonus reason to come back my 1 and only place to shop”
“At Thanksgiving in Short Pump Store, we were greeted by Colin who helped me and my sister with a large purchase. He went above and beyond to help get exactly what we needed. Even broke a sweat!!! Did an amazing job with a big smile! Can’t say enough about what an asset Colin is to your company!”
“I love this job the price is amazing and it’s very good price I recommend it to all my friend and they open to 12 midnight you have to visit this place is amazing”
“great atmosphere, top selections, everything’s brand new and fresh, wide variety for everyone, the employees are great and super helpful and say wether this product or that would suit you best, overall a great shop to go too.”
“Super friendly and helpful staff. Popped in one day when I was traveling through Richmond and forgot something at home. I brought a girlfriend back who need some new equipment. Employee was super helpful getting her sorted and explaining everything to her.”
“I had a great experience here! There is so much to choose from and it’s very well organized. The staff is very polite and knowledgeable. I will definitely be going back ☺️”
“Havana Connections in the place in Central Virginia to go for all things cigars, pipes, tobacco, humidors, and accessories. They have a great selection of most everything and their pipes and pipe tobacco blends are second to none. Definitely try the Maymont if you get the chance. The staff is friendly and helpful and they even have a free rewards program you can sign up for that'll earn you points on every purchase.”
“Olive this place! They always keep the store safe and clean, and are very kind and responsible owners. Always making sure to card, and generally promoting healthy consumption. 10/10, usually buy my groceries and crypto here too.”
“No matter who is working, usually the owner, customers are always greeted with a smile and friendly interaction. They have the best prices that I have seen in the area.”
“Great customer service. Guy gave me suggestions on how to quit because I was looking for a 2.5% nic vape and he could tell I was trying to wean off. Really appreciated it.”
“Outstanding experience. It was great to see a familiar face while walking in this quaint brick and mortar - The amazingly knowledgeable shop keeper behind the counter has given good service at the Broad Street location I usually see him at, but in a more intimate setting he's a rockstar. I learned so much and was able to make a great decision of DTT's Sombremesa Brulee. Saka knocked it out of the park and while I kinda figured it would be good, I was given so much more information relative to my palate that allowed me to grab a few more sticks to age in the humidor.This was also my first time sticking around and smoking and it was hands down a relaxing experience. Small, intimate, & staffed properly - this location is worth the drive.I'm typing this whole smoking yet another Brulee while getting ready to make the drive. Well done”
“Great place and awesome staff. Their collection of glass art is definitely the most robust in the area. Customer service is always above and beyond with this crew of guys.”
“Best shop in richmond. Its clean and professional. Its not sketchy like most of the shops in richmond. They sell quality products and all the big brands. They also are very friendly and knowledgeable. They even special ordered vape juice id looked all over from bon air to Ashland and everywhere in between for. Can't recommend them enough”
“Amazing Prices and Super Friendly staff. I walked over for a little office break and will be back. They have pretty good selection of snacks and if you use tobacco a lot of tobacco products. (I don’t use)”
“We were passing through town on our way South.I thought I'd stop and check out their cigars. was very impressed with the selection and the prices. The gentleman at the counter was very nice.”
“They are very nice. Abdul Rahman helped me find a great vape device. I love him. He is a good guy and the customers joke with him. Thank you, Saud, once again. I advise everyone who smokes this place.”
“I come here quite often and have only ever had one bad experience out of all the money i've spent there, I bought what I presume to have been a fake Lose Mary, but it wasn't a huge deal because it still lasted a week instead of two. Staff is extremely friendly and store is kept beautifully.”
“Carytown Tobacco is worth the drive from Tidewater. The entire chain is next level. They have the good stuff and knowledgeable employees. I always feel like I have to train vape store employees because they don't know what they're talking about, especially with expensive stuff... not here. I bought some Dr. DABBER stuff”
“Carytown just completed an amazing renovation, expanding the humidor cigar room. And added sooo many more products. Beautiful job to Matt and staff. Speaking of the crew, they are as good as their boss. Matt, the proprietor is the nicest dude you will meet. He does have a propensity to gamble on teams, so go easy on him and just buy more stuff. We'll done, laddie, and crew. Love this place. Enjoy!”
“I'm impressed by the helpful and friendly staff here. They guided me through their wide selection with expertise, ensuring I found exactly what I needed at a reasonable price. Honest people in a welcoming environment!”
“I'm from Vermont, was away from home and went here for my stuff, the dudes were awesome, helped me get something I like, And had me make sure it worked and I liked it before I walked out the door, every place of business should have there mentality, thanks guys”
“Everyone is always so friendly. And they always have everything I need for my hookah’s- but today Mikey went above and beyond to help me pick the right one for me and even helped fixed a problem I had with another hookah.”
“When I asked a store rep for a specific product NA beer, she pointed me to the exact spot with a smile
The cashier was friendly and informative as well.”
“New to the area and found this place on the way to the Walmart lol. But nice little selection of the Vegan wraps/cones and the staff is nice to me when I come in.”
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“The best smoke shop in town! I love the interior design of the store, very nice! I also love how clean and convenient this location is! I usually get my groceries from Publix and I just stop by here and grab the vapes from here and go! The owner and staff are super nice, friendly and professional, whatever you need you can get from here! Must come location!”