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March 2024 by Nga Nguyen
We are pleased doing business with Verizon
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March 2024 by Lorrie Andrews
Shawn was incredible! My phone was not working properly and I knew I needed a new one before I left on my vacation. He was patient and so helpful through the entire process! He had me out of the store and on my way with my updated phone which had all my trip info on it within an hour! Great job!
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February 2024 by Gale munford
Worked with very friendly and knowledgeable associates Shawn and Dymond. They were extremely patient with me.
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February 2024 by james deans
These guys are great reps for the company. They sold me, they eased me, they taught me. And though I kept Sam after hours, he never batted an eye. I’mll hire him on the spot to if I could.
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January 2024 by shelly switzer
Do NOT go here. My family of 5 switched to Verizon and bought 2 phones in the process. Later, we found out that they were offering free phones when you trade in your phone which was NOT offered to us. I spoke with someone in customer service who stated we should have received that promotion and could go to any Verizon for our free phones when we trade in our phones. Upon arrival to Verizon, the representative refused to honor the promotion because “it expired” and said to go to the corporate store. The rep said “good luck going there you will be treated worse there and will have to wait forever” nonetheless I am regretting our decision of switching to Verizon as they are dishonest to their customers. Do not come here. Do not go to Verizon.
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January 2024 by Daronte Rollins
Staff was very helpful in getting my phone activated.
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December 2023 by Shawn Kopelove
Shawn W. was a great help and got everything transferred from my very old phone, to my new phone and set up my watch. He was patient, polite, and knowledgeable.
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December 2023 by Mary Kay Martin
Today’s process was so much easier than I thought it would be. We were immediately greeted and taken care of. Sam, our customer service pointman, kept the process moving, answered our questions and made sure I had everything I needed when I walked out with my new phone.
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December 2023 by cheryl miles
Shawn was wonderful! He knows his stuff and he harbor do. Great experience and would highly recommend this store.
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December 2023 by Dylan Gray
Sam was incredibly helpful will be coming back to add on another line, wouldn’t change a thing about my experience, thank you
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December 2023 by Sarah Heath
I went into this store after struggling with purchasing a new phone online. Sam helped me get squared away with my new phone in no time. Thank you!
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October 2023 by Maeve So
Please don’t come to this store! It takes 3 weeks to fixed the problem they made for my account! They don’t know any simple procedures!!
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October 2023 by Angela Becker
Ian was super helpful and friendly. Great customer service!
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August 2023 by Sara Sargent
Bryce was very busy serving several customers but he took the time to acknowledge everyone. He got me checked in and in between processing other customers, he proactively worked with me too. Excellent customer service and very knowledgeable.
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July 2023 by Coleen Ramsey
Excellent customer service by a very friendly, knowledgeable , and helpful representative. Zero wait time for walk-in service.The initial issue we entered the store for was not something allowed to be handled in the store. A Verizon center was called from the store, and the issue was resolved - but it was a simple discontinuation of a portion of service that the store should be allowed to manage.
