Lowe's Home Improvement provides a wide range of quality hardware products and construction supplies at everyday low prices. Customers can find items such as paint, patio furniture, home décor, tools, flooring, appliances, plumbing, decking, grills, lumber, kitchen remodeling materials, outdoor and gardening equipment, and bathroom décor. The store is known for its clean, well-stocked environment and friendly, helpful staff. Many customers appreciate the excellent customer service, with employees often going out of their way to assist, load trucks, or offer advice. The store offers convenient shopping options, including online orders and in-store visits, with additional benefits like discounts and rewards programs. While most find the prices reasonable, some mention plants being overpriced. Overall, Lowe's in Gloucester, VA, is viewed as a reliable place for both DIYers and professionals, offering a pleasant shopping experience with knowledgeable employees and a wide selection of products.
This Lowes has the best customer service experience ever! Every employee greets you and asks you if you need help. I never experienced that at any other Lowes! I love this Lowes!
March 2026
There really isn't a better Lowe's that I have ever been to. The staff is so honest and helpful that I have to retrain my brain to be a normal person!
March 2026
Destiny, in the paint department, was EXCELLENT! Very helpful, wonderful customer service, and a tru asset to Lowes!!!!
