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“⭐⭐⭐⭐⭐ Outstanding Experience with My Kitchen and Bath (MYKB)
We had a fantastic experience working with My Kitchen and Bath on our Master Bathroom renovation. From start to finish, the entire process was seamless, professional, and well-managed. Expectations were clearly set early on, timelines were met, and communication was consistent throughout the project. Pricing was fair—right in the middle of the quotes we received—and the final result exceeded our expectations.
A big thank you to the entire MYKB team:
Sam Gulsoy (Design Consultant) – Sam did an excellent job setting expectations from day one and guiding us through the design process. He helped bring our vision for a beautifully renovated master bathroom to life.
Brad Cukur (Project Manager) – Brad was outstanding—professional, responsive, and easy to work with. At one point, I accidentally stepped onto a freshly laid shower base (completely my fault), and within 15 minutes Ricardo was on-site fixing it. That level of responsiveness and customer care really stood out.
Ricardo Mazari (Lead Installer) & Fernando (Installer) – Ricardo and Fernando were simply awesome. Ricardo was professional, courteous, communicative, and kept the work area clean at all times. The team delivered exactly what every homeowner hopes for: no headaches, no delays, no mess—just a smooth process and an exceptional finished product.
Project Timeline:
Start: March 10, 2026
Completion: April 3, 2026
We are extremely happy with how our master bathroom turned out and would highly recommend MYKB to anyone considering a renovation. If you can, ask for Ricardo’s team—you won’t be disappointed.
We’re so satisfied that we’re already planning to work with MYKB again next year for our kitchen renovation!”
“The staff is always so knowledgeable, helpful, and kind. Whatever random problem once brought to them - missing screw to the lid of a pot, lost the custom sized dowels to connect our bunk beds- they are consistently able to come up with solutions.”
“Long story short here . I needed to retrieve a key from a defunct lockbox for one of my listings . Make no mistake those things are built not to be broken open . It took two guys 30 Mins to pry it open for me using bars and wrenches . And they did it all with a great attitude. This place and team are the absolute best .”
“I came in for some flooring one morning, Ali was quick to help me find the product I was looking for. He grabbed Carlos for assistance, the two of them were happy be there working, happy to assist with loading and a pleasure to meet. You don’t find environments like this often anymore in large retail. I will chose this Lowe’s over competitors due this customer experience. Thank you Carlos and Ali for helping me complete a mission for my wife with ease!”
“Thanks to Susan and Amber in appliances for helping us with our purchase! They were very helpful! I’m so glad we drove to this location and we will make sure to come back here!”
“Mayra at the Pro station was exceptional and went above and beyond to help her customers, even the 3 customers in front of us were taken care of really well, employees like this really make these establishments shine, thank you for helping us.”
“I am leaving this review specifically about Cedrick in Appliances at Merrifield store. He is GREAT - professional, courteous, informed, efficient and diligent. His prep of the order resulted in a price that was even less than I expected to pay! I could not have asked for better service in the purchase of my fridge. He is an asset to the store and should be commended. Go see Cedrick if you want a good experience when purchasing your next appliance.”
“Rodrigo Saavedra and ProSource of Dulles, are in my (experienced) opinion, the very best in Northern Virginia. After going to 9 (yes nine!) flooring stores in Merrifield, Fairfax, Sterling and Springfield without any success in finding the product I wanted (a lighter colored, smooth hardwood) I asked a neighbor who is a contractor who he uses and he told me about them. Within a few minutes of being there, I found several floor options that I liked and the one that I now have (and love!). The showroom is big and comfortable. The staff are friendly. And Rodrigo is the best! He is kind, helpful, attentive, responsive (always available via text or phone!), knowledgable and explains things well. He is also very intuitive. After I pulled a few products myself, he understood what I liked and wanted and brought me a great piece. If you are looking for the widest selection of flooring at a good price, be sure to go to ProSource of Dulles and ask for Rodrigo.”
“Great help here, the staff keeps things neat and tidy and are willing to give a hand. Takes the stress way down. They usually have a better selection than other Home Depots.”
“Jackie thank you for your prioritizing the client when is the right thing to do! For taking back the items that didn't work for me. Event hough I was told you could not take one back. You have gained a loyal costumer thank you”
“Hieu Dang Lumber is an amazing Employees, he was very kind patient and very professional. He helped me to get what I need, and i'm very grateful to him. Thank you so much Mr Lumber for the hard work you do Sir.??”
“Service at this location is lacklustre, the store itself is quite nice, and there are plenty of options, but the staff are oftentimes unwilling to help. Lock in.”
“Mr. Taye Ramet helped me find all of the items I was looking for with professionalism and cheer. He then made some lumber cuts and found a cheaper and stronger glue than the one I was looking for.”
“Incredible customer service experience!! I recently made multiple trips to this location while trying to match a difficult paint, and during this struggle, Tim L. from the paint department went out of his way to match my paint by looking at the samples I brought in and the pictures on my phone. At one point he even said, "I want to help you get this right". Being from Atlanta, I have been going to Home Depot all my life, and this was by far the best costumer service interaction I have ever had at this company. Hiring people like Tim will ensure Home Depot keeps its loyal customer base for years to come. Thank you.”
“Thanks ? so much to Oscar from plumbing in Reston. He help me and my husband to find the proper equipment for A/C repairs and he went beyond with the search of all the parts and equipment need it, even checking the store inventory physically!!! He encourage for do it your self; safe and secure. Thanks so much for the support and extra help. Great to find customer service and support that knows the store!!!”
“So so wish I could award half stars! I think this location deserves 3.5 stars.I like that the store advertises the mask mandate and provides hand sanitizer for customers. However, no one really social distances here. Unfortunately that includes employees who are walking close to you with their mask pulled down. Otherwise we had a good experience and found what we needed!”
“This review is essentially about Home Depot's access to the Bagster service. I had hundreds of pounds of old roofing that needed removal. You need a place to put the bag that they can pick up without interfering with overheads, like wires and space, like parking. It cost me about $250! And I could have loaded even more, but I didn't have time. They don't take old appliances etc. In under 10 minutes, they were done and gone. It's www.thebagster.com.”
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“Super cute housewares/ gifts (fairly pricey but nice quality items) unfortunately they’re not open on-time in my experience. They should consider changing their hours to when they actually open.”