AAA Hampton Car Care Center provides a range of essential automotive services, including 24-hour roadside assistance. Customers appreciate the company's support during emergencies, such as battery jumps, lockouts, and flat tire repairs. Many long-time members praise the value of AAA memberships, which include auto, home, renters, and life insurance policies, as well as travel services. The business is known for its dedicated and professional team, consistently delivering excellent service for inspections, repairs, and maintenance. Customers have described the waiting room as inviting and comfortable, contributing to a positive overall experience. The staff’s quick response times and effective teamwork are frequently highlighted, ensuring that services are completed efficiently. While some reviews mention minor issues, such as tire sensor problems, the management has shown commitment to customer satisfaction by addressing concerns and offering refunds when necessary. Overall, AAA Hampton Car Care Center is praised for its professionalism, cleanliness, and courteous service, making it a dependable choice for automotive needs. Regular customers encourage others to consider AAA memberships for peace of mind while traveling, especially in remote areas.
Donte & Kerry are professional, courteous & experienced / very knowledgeable gentleman... Suggestions are always something that when they can't quite service my families vehicle at that time, i always follow... Not to mention, the waiting lounge is SUPER comfortable...🙋🏽♂️
February 2024
Probably one of the better car shops around. Didn’t do any work without prior approval and good pricing.
December 2023
Donte was one of the finest customers service person, that I have ever met. He deserves a great praise from corporate.