400 Salters Creek Road, Hampton VA 23661
“I took my truck to a local shop because I was having engine problems and I knew it was a major issues and after a month at that shop they told me that I needed a new engine...I was ok with that..the reason I was worried was that they had two mechanics leave since my truck was there so I was concerned that they couldn't do the job because they were heavy in regular repairs so I went to barneys because I know the father and I drove a tow truck and delivered lots of cars there but never went back to pick them up. when I went in the father was there and told me that he was retired and his sons run the company and turned me over to them they gave me a price and time for a new engine and I agreed...I had my truck delivered and paid the deposit but when I walked out the front door everyone inside started laughing as if i was a sucker but that was not the issue I just don't trust anyone but they held up to their word my truck was done in three weeks and running great i dont know what they did but I'm happy and I reccomend the work and customer service to anyone who is skeptical about auto shops they are some guys that you can trust their mother taught them well”
3418 West Mercury Boulevard, Hampton VA 23666
“The staff was very understanding of my situation when I spoke with them over the phone. They let me know that I could wait in the lobby in case they had any cancellations and were able to fit me in. Once they took my vehicle back, they installed four new tires in less than an hour. The service was quick, professional, and greatly appreciated, especially since I didn’t have a scheduled appointment. They also have a really nice selection of wheels in stock. Overall, I had a great experience and would definitely recommend them to anyone looking for quality tire service and a good selection of wheels.”
2712 Neil Armstrong Parkway, Hampton VA 23666
“All bases touched in describing features of vehicles. Negotiation was friendly and frank. Gentle persuasion and explanations from management and sales staff. I had to laugh with Roger who is a wonderful executive.”
1003 North King Street, Hampton VA 23669
“Timely repair job done perfectly, had a driver. Take me around madison, awesome girl. Very sweet, listen to me. Complain about my rental car issues. thank you. Y'all did a great job”
3233 West Mercury Boulevard, Hampton VA 23666
“Brake King on Jefferson lied to me about why they couldn’t service my truck (rim key) was needed they say! I had a rim key and it worked…Rimtyme told me no need to fret they got me! Brakes was done just like that! Good people are appreciated! Thank you!”
2707 West Mercury Boulevard, Hampton VA 23666
“Terrence was a great help, able to help me with my emergency flat tire and got me out of the shop quickly. Greatly appreciate the kind service and experience with this shop.”
1005 Thomas Street, Hampton VA 23669
“I am SO happy with this Hampton location and Williamsburg for fixing my car! It came out perfect like it never happened!! Thank you so much!! (2017 Ford Mustang) (before and after pictures)”
2008 Cunningham Drive, Hampton VA 23666
“Car was Returned early. A little disturbed that I called on 9/4, and was told 9/9, but up being ready on 9/5, I could have made arrangements to pick up 9/5, if I had known day prior. Overall good service and I’m happy with the completed job.”
203 East Mercury Boulevard, Hampton VA 23669
“My car was hit in a parking lot while I was not in it. CC repaired it and I got it back when they promised. Ashley was great to work with. I got regular text messages to let me know the progress on the work being done.”
201 West Mercury Boulevard, Hampton VA 23669
“Corey and Randy are the best.they went the extra mile to make my visit a pleasant one.corey kept me updated the time.i wish everyone could give this type of service.thanks”
720 North Armistead Avenue, Hampton VA 23669
“Very nice !!! I called and had to have my car towed to the shop and he looked at it same day !!! He got my car fixed the next day so I am able to go see my kids for Christmas!!! Definitely recommend!!!”
2215 East Pembroke Avenue, Hampton VA 23664
“They fixed my little red car back to its glory,this shop is the best.Weeks after this original review,Here comes today.Now C.C Still gets my 5*. My 97 f150 is an old pos,Carters is trying to get this truck right i think taking them junk to fix is a bad move on me .I hope they dont kick me out of there and call the epa for bringing that thing to them.They never turned me away,they say we got it. This shop is the shop to go to.”
82 W Mercury Blvd, Hampton VA 23669
“Very good service. Great work on my headlights. You guys did an awesome job. Let me know some things my car could use not pushy at all. Good price we got it all done Bathroom & shop clean. See you next time guys!! Thank you !”
4809 W Mercury Blvd, Hampton VA 23666
“Guys were great getting car in and tires on. Also, fixes their mistakes without a fuss. Was quite surprised and pleased. Will definitely go there again for tires and basic mechanical needs.”
1425 West Pembroke Avenue, Hampton VA 23661
“I experienced excellent customer service working with Brandi she went above and beyond . We have 3 kiddos and was in a coupe tightly packed lol . We found the car of our dreams 2020 Honda pilot with every feature we could want in a family SUV and Brandi made sure we were able to get it . I’m so grateful for her help .. thanks so much PAG. Also this suv drives smooth , inside and out was extremely clean . Thanks again”
4115 West Mercury Boulevard, Hampton VA 23666
“My service appointment was handled very professionally. I especially appreciated the detailed attention from Management that was put into my situation for my vehicle repairs and my peace of mind.”
44 West Mercury Boulevard, Hampton VA 23669
“These guys are very transparent and know exactly what they’re doing! I’ve taken my cars there multiple times and take care of the problem every time!!”
120 West Pembroke Avenue, Hampton VA 23669
“We brought our diesel passat here after weeks of it sitting at casey volkswagen and poor communication as to what the real problem was, they had it figured out in less than a day and even before our actual appointment. Excellent experience, great technicians and keeps you informed the whole time. And fair prices. Only complaint wish I looked them up and found them sooner!”
13 Willow Oaks Boulevard, Hampton VA 23669
“My husband brought our car in for state inspection. Something needed to be fixed. Part was ordered and 2 days later, my car was fixed and state inspection finished. Completely affordable and quick. Truly a hidden gem. We will definitely be back if anything is needed for our car.”
1320 East Pembroke Avenue, Hampton VA 23669
“Don is the best! A friend recommended his shop and we won’t go anywhere else now. A local brake shop “diagnosed” our car and said we needed over $2k of work when Don didn’t have an appointment. We waited and Don determined the problem was completely different and the work was done quickly and cost efficiently. The reviews are correct, this place is great!”
3404 W Mercury Blvd, Hampton VA 23666
“Today was my third time coming here for an oil change and its because they always do a great job. Everyone is very polite and they explain everything well if you have questions. I came in around 9am and was able to leave around 930am. Thank you guys for the good service.”
200 West Pembroke Avenue, Hampton VA 23666
“Always great customer service and I was in/out. They're busy so an appointment is necessary but I didn't have to wait long for my oil change. Chris, Mr. James and the entire staff are excellent!!”
2712 Neil Armstrong Parkway, Hampton VA 23666
“The whole Genisis team was professional and went out of their way to get me the car I wanted a black g80 prestige 3.5 with parchment interior . They found it in Pennsylvania and brought it to Hampton VA. In 2 days . The whole transaction was great from my salesman Omar , to sales mgr Chris to Stan the F&I person to Adam the General Mgr. They were all accessible and very friendly and knowledgeable....Great experience second time buying from them and will continue to do so. Mark K”
2461 West Pembroke Avenue, Hampton VA 23661
“Hanz was extremely helpful this Christmas Eve! Tire on my truck went flat, I called and even though closing was in 15 minutes he waited for me to arrive and got the rubber switched out promptly!!! Much appreciated guys!”
600 North Back River Road, Hampton VA 23669
“I was referred to this location and the customer service was professional and on point. Chris explained my repair so clearly and the office manager Shawna made me feel so comfortable with understanding my work order. I even got a 10% discount. If you're looking for a repair shop I recommend them.”
430 West Pembroke Avenue, Hampton VA 23669
“These guys always try to find the most economical way to take care of me. They do the work for the price quoted even if they run into a small unforseen issue. Real integrity. I live in Hampton and like to work with a local business and these guys are good.”
3011 W Mercury Blvd, Hampton VA 23666
“Very good service I just didn't get my car fixed there only got an diagnostic but they are very good and offered me suggestions for tow which was a nice thing”
1421A North King Street, Hampton VA 23669
“Took my Honda Element in for front end problems. Steve showed me the cause and gave me an estimate. When I picked up my car, he showed me the parts they replaced. Very friendly and professional. The bill exactly on with the estimate. Repairs completely solved problems. Highly recommended”
228 Patterson Ave, Hampton VA 23669
“I am a automotive shop and have searched for half a year for a good ecm programming company and electrical diagnostic cause electrical is my only weakness in automotive and these guys got it done in no time and a great price!! Wish I could give give 10 stars! Highly recommended for electrical and computer programming”
Pembroke Enterprices Shoppes, 1645 West Pembroke Avenue, Hampton VA 23661
“They were quick and able to help get my car inspected in short notice. Also very professional and had a nice comfortable waiting room. Definitely will be back! ☺️”
Fix Auto USA opened its 200th location in Palm Desert South, California, Body Shop Business reported. An impressive achievement for the company started just over a decade ago. "I'm honored to be the 200th Fix Auto USA location," said Arroyo. "I joined the network in 2014 and haven't looked back. This network has given me so much, and I can't wait to continue building my business and representing the brand."
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