Aaron's in Hampton, VA, offers a range of lease-to-own electronics, furniture, and appliances. Customers appreciate the welcoming atmosphere created by staff like Kimberly, who is noted for her kindness and helpfulness. She assists with account transfers and ensures customers are satisfied with their purchases. Reviews highlight positive experiences, particularly with team members like Ben, Revis, Criag, and Jallen, who go above and beyond, even helping with difficult deliveries. However, some customers have reported poor service, citing unprofessional attitudes from certain staff members. Overall, Aaron's provides a mix of helpful service and challenges, making it a place worth visiting for great deals and support.
The staff was extremely helpful and I am very elated with my purchase.
September 2023
We needed up not qualifying but the store employees were so helpful and kind here.
October 2022
Don't sign up for the aaron's team thing. They don't honor it. I had a death in the family and asked if I could skip a payment to handle burial details but they refused. The manager is ok, but the staff is rude and have attitudes when you ask other questions. Glad to be returning the product today.
