Banfield Pet Hospital
VeterinariansHours:
1123 West Mercury Boulevard Ste East, Hampton VA 23666 Hours
About Banfield Pet Hospital
Banfield Pet Hospital in Hampton offers attentive health and wellness care for dogs, cats, and small animals. The facility provides a range of services, including routine vaccinations, microchipping, dental and surgical care, and promotes responsible pet ownership. Many clients appreciate the option for in-person appointments, allowing them to discuss their pets' needs directly with the doctors and staff. The staff is noted for their kindness and understanding, especially during difficult times, such as when helping clients through the loss of a beloved pet. However, some reviews mention challenges with customer service, particularly regarding appointment check-ins and the process for updating payment methods. Clients have reported long wait times, even with appointments, which can detract from the overall experience. Despite these issues, the compassionate care provided by the veterinary staff is highlighted as a strong positive aspect of the hospital. Overall, Banfield Pet Hospital is seen as a place where pet owners can receive quality medical care for their pets, with staff who genuinely care.
Most Recent Reviews
August 2025
I appreciate this particular location allows in person appointments and not just drop offs. I find it's better to be in the room with my boy and to be able to speak with the doctor and staff for a few minutes. It also allows us to wrap up the appointment in a timely manner and continue our day.
July 2025
Very supportive after finding out how long it had been since I had a new furbaby.
June 2025
They were really understanding and very kind when it was time to put my baby down. They made it very special and gave me plenty time with her saying goodbye. When I get her remains back they were very apologetic and sweet to me.
More Comments(129)
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