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March 2024 by Ernest Kelly
Excellent source for family pet care
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March 2024 by Katina Dickson
Thank you for taking our children!!! ??
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March 2024 by Rick Chisholm
QUICK FRIENDLY SERVUCE!
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October 2023 by jorge franco
This is the worst customer service ever. Staff do not know their own veterinary treatments or the services they provide. Waste of time.(0) Zero stars
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October 2023 by Myth Called Love (MythCalledLove)
I beg you to stay away from them. Our dog was trembling wouldn't eat. They misdiagnosed & said he hurt his back. How does a trained vet not know the symptoms of Addisons disease? He had every symptom. We finally had enough. We didn't want to lose our dog. Went to emergency vet hospital. They knew based on his symptoms exactly what he had. They did bloodwork & found out he has Addison disease. They immediately started treatment & saved our dog. They said he was so close to death. They started him on the meds he needed. He gets monthly shots now. The vet said she couldn't believe they didn't know because he had the symptoms that no trained vet should hv missed. Now he has fatty lumps not 1 not 2 A LOT MORE. They give us some B.S. answer. We hv him on one of their plans it not worth 2 cents. Allergies, frequent ear infections. Our dog was hours away from death. I dont know if they are limited on treatments since its a chain. Please Please make sure your visit summary has everything on it. For example if your doctor went in for itching and has dry skin. Make sure the paperwork you get when leaving states that. Don't settle for the "everything is fine" Thank you for reading my review I hope this helps. They deserve the same care that we do. Ask questions & speak up your pet can't talk they depend on us.,
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August 2023 by Anna Colon
For the first time I took my little dog to this location for a routine teeth cleaning with Dr. C. Mayer Shuping on 8/26/2023, and they killed my dog. She increased the dose of sedation and caused Toby's respiratory system to fail. She gave me my dog to die at my house hours later. Nobody can answer me why she did such a thing. I always took my dog to the Newport News VA location and they cleaned his teeth without any complications. They broke my heart. I do not recommend this place to anyone.
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August 2023 by Tabitha Skaggs
They were so sweet with our baby Paddington when it was time to put him down.
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August 2023 by Elizabeth Tuck
They careb about your pet as much as you do. Anytime I have taken my dog for care I have always felt good about the med decisions made for him. They will ALWAYS consult you first. And they check on you afterwards just to make sure all is well.
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August 2023 by Sid chinamuttevi
Worst service , do not waste your money on this hospital , they act so professional but they are not , it takes forever to get an appointment or schedule an appointment . They are like primary physicians who just refer to other pet doctors , they do not treat anything which your pet needs . You are just paying monthly 50$ for two comprehensive exams . Save your money and get a pet insurance instead.
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August 2023 by Analyn Shaw
My co-worker (Terry) recommended me (dashing Dog) in Carrollton, so I brought my 1 year old Bichon frise (Maverick) in here yesterday, and I can easily and happily say that I am very happy with the service provided! He’s had an amazing trim and also cutting his nails, which is he won't let me do it, and I would like to thank Megan, he's groomer, She did a great job. My husband Kyle picks him up, Maverick has a happy tingle issue all the time for his excitement, Thank you Taylor for assisting my husband yesterday, We are very happy with this place and I’ll be booking in again.
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July 2023 by D S.
very poor and disorganized- put in a room for 50 minutes and then was asked if I was ready to check out. no one ever examined my pet. Snide remark from shift super"wow"- sarcastic- very disappointed. Watched people come and get immediate attention and I was forgotten. Get what you pay for
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July 2023 by Ashley Winfield
I have been using Banfield for years. I like their new location on Mercury beside McDonald's. Regardless of the location, both locations in Hampton have a very friendly staff and amazing doctors. I never had any issues. They are straight forward, transparent and always willing to work with you. They are amazing with my dog and I recommend them to anyone
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June 2023 by Destiny G0ld
Quick, clean, kind & NOT money hungry. They genuinely care about our furry friends!
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June 2023 by Jason Woolfolk
I DO NOT RECOMMEND THIS VET. They have no idea what they’re doing. They have a very polite staff but they are clueless on certain issues. My dog randomly started vomiting and I took him to Banfield as soon as they opened because the ER had a 8 hour wait. During the first visit they did two X-rays, a few other things and sent him home. He was doing ok for the first few days then his condition started to worsen. I took him back to the vet and they said that they were wrong the first time and it was a completely different issue. They “treated” him, I took him home and he seemed like he got worse. I took him back the next day and they “treated” him again and still, he was worse. Each visit I had a completely different Vet which had a different diagnosis. I ended up having to take him to the ER.. $3000 just to make his condition worsen. Save yourself some money and go to a more experienced hospital.
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May 2023 by Jay W
I DO NOT RECOMMEND THIS VET. They have no idea what they’re doing. They have a very polite staff but they are clueless on certain issues. My dog randomly started vomiting and I took him to Banfield as soon as they opened because the ER had a 8 hour wait. During the first visit they did two X-rays, a few other things and sent him home. He was doing ok for the first few days then his condition started to worsen. I took him back to the vet and they said that they were wrong the first time and it was a completely different issue. They “treated” him, I took him home and he seemed like he got worse. I took him back the next day and they “treated” him again and still, he was worse. Each visit I had a completely different Vet which had a different diagnosis. I ended up having to take him to the ER.. $3000 just to make his condition worsen. Save yourself some money and go to a more experienced hospital.
