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“Ms. Cook was very professional and had a great courtesy at all times. I felt very pleased with her attitude and motivation to help me with my concerns and how to make sure my business was taken care without any delays. She makes me feel secure and comfortable in my transaction. “KUDOS “”
“I had the opportunity to speak with Hope today and she really helped me out with the questions I had asked,and she also explained to me about a service fee I had no clue about and she also helped me open up a checking account.Thank you Hope for your help today I really appreciate it”
“Julie was extremely helpful and very clear with her directions. I also did not wait longer than 5 minutes for the chat option to become available. Fantastic service!”
8:30AM - 12:30PM
1055 W Mercury Blvd, Hampton
Credit Unions
“Jon was fantastic! She did an amazing job helping my younger sister get set up and took the time to share valuable advice about building a healthy financial future. She was patient, knowledgeable, and genuinely cared about helping us make informed decisions. Thanks to her excellent service, I’m confident Langley has gained a new long-term customer for its credit products. Thank you, Jon!”
8:30AM - 12:30PM
409 Aberdeen Rd, Hampton
Credit Unions
“Malik Johnson is an excellent teller and salesperson. He helped me with my CD/IRA. You need more people like him. Friendly, patient and
eager to help. Good young man!!”
“Alexis was my service representative. I had an issue with fraud on my account. She provided incredible customer service. Really went above and beyond to chase down new logins after my account was opened. Never leaving this bank. Thank you for all your help.”
“The inside of the bank was closed when I pulled up 10 minutes prior to them closing, due to the system being down, and I really needed to get a check cashed. As I was getting frustrated, the clerk Mr. Yohan immediately gave me two other options (the mobile app or the atm) to deposit my check. I asked him to show me, due to me not being good with technology, and he showed me step by step how to do it from my phone. Great example of exceptional customer service.”
Credit Unions
Credit Unions
Credit Unions
Credit Unions
Credit Unions
Credit Unions
Credit Unions
“I was at the First Advantage FCU today on Mercury Blvd in Hampton, VA and was assisted by BanknTeller Tomas. What a fantastic personality he has and he was soooo helpful in fulfilling what I needed. What an outstanding young man he is and I applaud the Credit Union for hiring him!!! They should bless him with a raise!!!”