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“Donnika was A-MAZING! She was patient and helped me through an issue I had and just as amazing the 2nd time I went back. The branch off of Coliseum is my go to whenever I need any help!”
“Ms. Cook was very professional and had a great courtesy at all times. I felt very pleased with her attitude and motivation to help me with my concerns and how to make sure my business was taken care without any delays. She makes me feel secure and comfortable in my transaction. “KUDOS “”
“Teller Jo Ellen makes me feel like she is so happy to see me every time I walk through the door. She makes sure my transactions are correct and complete. I would really like to think I’m special but she treats all the customers with kindness and professionalism. I look forward to going to BayPort especially when I need a smile.”
“I had the opportunity to speak with Hope today and she really helped me out with the questions I had asked,and she also explained to me about a service fee I had no clue about and she also helped me open up a checking account.Thank you Hope for your help today I really appreciate it”
“I recommend Old Point National Bank for personal and commercial use based on my experience of using Old Point for both. I could list several staff members that have been helpful over many years, Rita Thomas stands out. In well over 20+ years she has assisted and advised me the on decisions regarding car loans , equity lines and much more. She has addressed issues that others couldn’t and were becoming frustrating. Rita Thomas is a true asset of Old Point Bank and represents the bank very well in demonstrating true top tier customer service.”
“Julie was extremely helpful and very clear with her directions. I also did not wait longer than 5 minutes for the chat option to become available. Fantastic service!”
“Sonya Daniels is the Branch Manager at the Coliseum branch in Hampton, Virginia and she went above and beyond in helping me on the day I visited Primis for the first time. I visited two other banks prior that day but their customer service was a complete turn off and I walked out of their doors and they lost a lucrative customer. Mrs. Daniels and her team greeted me with that down home southern hospitality and helped me with all of my needs. I knew I was in the right place going forward. In the Navy we call that a BZ.
Mrs. Daniel's.
Thank you.”
“Jon was fantastic! She did an amazing job helping my younger sister get set up and took the time to share valuable advice about building a healthy financial future. She was patient, knowledgeable, and genuinely cared about helping us make informed decisions. Thanks to her excellent service, I’m confident Langley has gained a new long-term customer for its credit products. Thank you, Jon!”
“Nice layout. Great AV & television projection but the staging & lighting needs an update it was too dark. The sound system was awesome! The catered food was absolutely delicious!! Well prepared, fresh, ample portions and a good variety. The cake was divine! A++ Loved the peach tea(??) Really enjoyed the hospitality.”
“Since 1991, 2 Cities And 3 Banking Names & Mergers, Truist Bank And The Staff There Have Become My Business And Personal Banking Family. I Know Them Well And They All Announce Me By Name When I Come Through The Door. It's That Feeling Of Home Town Banking Care And Love That Has Become A Memory. Customer For Life.”
9AM - 5PM
1 W Mellen St, Hampton
Banks
“By far the best bank I have ever dealt with, Lars And Jason are such a unique team that always gets the job done. I have been a customer for five years and look forward to many more.”
“The bank is very beautiful and clean inside, well staffed, and everybody is very pleasant and professional. Mary, who is extremely personable, bright, and informative, helped me select a checking account which best reflects my personal financial needs and desires. I'm well satisfied with my decision to bank here.”
“Alexis was my service representative. I had an issue with fraud on my account. She provided incredible customer service. Really went above and beyond to chase down new logins after my account was opened. Never leaving this bank. Thank you for all your help.”
“I have 3 branches that are closer to my house and I GO OUT OF MY WAY to come to this branch. Allison, the BEST employee they have, is always amazing, knowledgeable, and soooo efficient!!This is the only branch that I will come to from this point on. Trust me. Well, I guess I should say: “Truist me!!” Seriously, this branch and Allison: A++!!!!”
“Opened up a new account and the service was amazing. The manager Maria was sooooo sweet and helped me step by step. She did explained everything and did not let me leave blind or unknowing of anything pertaining to my account. This is by far the best branch I've had banking experience with. Thanks Woodforest for the beat customer service.”
“The inside of the bank was closed when I pulled up 10 minutes prior to them closing, due to the system being down, and I really needed to get a check cashed. As I was getting frustrated, the clerk Mr. Yohan immediately gave me two other options (the mobile app or the atm) to deposit my check. I asked him to show me, due to me not being good with technology, and he showed me step by step how to do it from my phone. Great example of exceptional customer service.”
9AM - 6PM
101 E Queen St, Hampton
Banks
“We seniors love the drive through..Please don't discontinue them ..The staff is amazing..A teller in Hilton village, remembers my name, when I drive up to the window..I love all branches.”
9AM - 6PM
347 Woodland Rd, Hampton
Banks
“I’ve been the treasurer at two churches for a combined 22 years. I moved accounts for the first church from Sun Trust to Old Point National because fees were hundreds of dollars per year. Sun Trust didn’t have any lower cost options. Old Point did; significantly lower. The second church was a start up and Old Point was our natural go-to bank because of my familiarity with them. The staff helped us setup our accounts and walk through the differences associated with a new organization. The Woodland Branch tellers, bankers, and managers have been so helpful over the years, from “what do you have that will help me do this?” to recommending services that helped us be more effective, save money, and earn more interest. Having been a customer for so many years, you see staff come and go, but every one of them has been amazing. I’m thankful for having a brick-and-mortar branch office within walking distance because sometimes an in-person meeting is the best way to understand something or resolve an issue. And, if you didn’t know, Old Point was one of the few banks that did not take the bailout from the Emergency Economic Stabilization Act of 2008. Bravo! That’s always been a point of pride for me. I hope the acquisition by TowneBank preserves all of the positives I experience at Old Point Woodland.”
“I wanted to thank your team at Newmarket South 5211 W Mercury Blvd in Hampton VA, They have been so helpful and kind, they are the best, always friendly, and they care. That means a lot. I wanted to them know they are doing a great job!”
“First time I have opened an account in many years and had the pleasure to deal with De’Arius. Saunders (banker) and Teanna (an awesome and very professional teller) and Ms. Saunders went above and beyond to help me have a smooth experience!! These ladies are an asset to this company and a breath of fresh air!! Thank you ladies!!”
“I wanted to thank your team at Newmarket South 5211 W Mercury Blvd in Hampton VA, They have been so helpful and kind, they are the best, always friendly, and they care. That means a lot. I wanted to them know they are doing a great job!”
“the best branch in Hampton. manager Tanisha, provided the best service. helped with opening the first card. very cheerful and positive! the best employee of BofA!!”
9AM - 6PM
2160 Coliseum Dr, Hampton
Banks
“I had such a great experience at the Truist on Coliseum Roads! From the moment I walked in, everyone was friendly and welcoming. While I was waiting, employees acknowledged me and made me feel comfortable instead of ignored.
I explained my situation with my Zelle being locked, and the teller listened carefully and was very understanding. Ms. Latonya was the one who helped resolve my issue, and she was absolutely amazing. She was kind, patient, professional, and genuinely seemed to care about helping customers in every aspect. She was able to unlock my Zelle and completely resolve the issue for me. After having a disappointing experience at another Truist location, I’m so glad I came here instead. The difference in customer service was night and day. I walked out happy and relieved. I’ll definitely be using this Truist location from now on. Thank you again to Ms. Latonya and the team for such wonderful service!”
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“I was at the First Advantage FCU today on Mercury Blvd in Hampton, VA and was assisted by BanknTeller Tomas. What a fantastic personality he has and he was soooo helpful in fulfilling what I needed. What an outstanding young man he is and I applaud the Credit Union for hiring him!!! They should bless him with a raise!!!”