Metro by T-Mobile at 2303 Kecoughtan Rd offers great prepaid plans and 5G phones from Apple, Samsung, and OnePlus. The staff provide friendly and helpful service, making sure customers find the best plans with unlimited talk, text, and data. A standout employee, Trinity, is highly praised for her excellent customer service, knowledge, and dedication. Customers appreciate her effort in fixing issues quickly and saving money, and many describe her as polite, courteous, and deserving of a raise. Another staff member, possibly named Marcelles, is also recognized for being very helpful. Overall, the store is known for its welcoming environment and attentive staff, ensuring a positive experience for customers who need assistance with their phones or plans. Visit Metro by T-Mobile at this location for quality service and a wide selection of smartphones.
I was having issues with getting a copy of my bill in pdf form, Marvi was not only patient but very helpful... he waited on others with great professionalism. He was also very patient with my problem and helped me to resolve it... He's a 5 star service man in my book...
October 2025
Marvi the tall guy was super generous and helped me with everything I wanted even though it I was asking a little too much but he was professional.
September 2025
She was very professional and very kind . I need her to be at this located because she is the only person who cares and makes you feel like your time is important.
