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“Tito was amazing my husband and I came in about an order that we made on Monday that we never got it so we came in and he helped us get it taken care of. He went above and beyond he went in the back to see if they had any in stock and we got lucky they had 1 left.”
“Erika B. at the Aberdeen Store in Hampton VA helped me Tremendously today with getting my phone straight! She has great customer service skills and is very ACCOMMODATING to ALL customers. Please give her a raise and definitely keep her on as a Manager , etc Give her a promotion!”
“That the staff members are professional and helpful.Service was outstanding and environment is great .I have always come to cell fashion for all my cell phone needs”
“One of our phones had a broke screen. I scheduled an appointment to fix the screen. I brought it in and discussed with the clerk for the time frame to have the screen repaired. We were given a time and returned just before the completion time and the phone was ready.”
“I was having issues with getting a copy of my bill in pdf form, Marvi was not only patient but very helpful... he waited on others with great professionalism. He was also very patient with my problem and helped me to resolve it... He's a 5 star service man in my book...”
“At this Boost Mobile location there is Always great services and he Never let you leave unsatisfied or without resolving your issues!!! Been coming for years and ALWAYS LEFT A SATISFIED CUSTOMER!”
“Zoe… has been a pleasure to assist my family with download and transfer our phone services. She is one in a MILLION. Zoe has always greet us with a smile and she keeps that spirit doing the entire service. I wish T-Mobile had more workers like ZOE who has a passion for the T-Mobile family.”
“Top-Tier Service and Super Fast Repairs!I had an amazing experience with Cell Phone Zone Hampton! My phone needed a repair, and they handled it seamlessly from start to finish. The staff was incredibly friendly, professional, and welcoming the second I walked into the shop.They diagnosed the issue quickly and completed the repair much faster than I expected. The quality of their craftsmanship is top-notch—my device functions and looks like it's brand new. On top of the great workmanship, their pricing is very fair and transparent, giving you excellent value compared to other places in the area.They really go above and beyond for their customers. If you need any electronics or phone repair done right the first time, this is definitely the go-to spot in Hampton.”
“A friend of mine lost his phone after falling down on the street. He was a little out of it so I took him up here to get a new phone. The lady at the counter was the most helpful person I have ever had the pleasure of interacting with at a retail store.
She went above and beyond to help my friend out in getting a phone. If I could give this store 10 stars I would she was that good.”
“Anjali was a blessing to me today this young lady has the best customer service i have ever seen she deserves the best and the highest rating that could be given she has the most outstanding customer service skills i have ever seen in my 58 years of living”
“Bryan Ortiz did a great professional job for me. My daughter's phone was damaged yet insured. In an eye blink he had everything written upon the computer and her new phone was on the way. I very much appreciated his friendly and efficient service!”
“I get great customer service by Abhi
He help me he is a nice boy and is very professional I work with you when I will there if you go there guys ask for Abhi”
“We visited this location to add a new line to my existing line! Javon P. Helped us get the best bundle deal with the Moto g stylus and watch. Javons customer service was excellent, he answered every question we had, and helped us save as much as we could with all crickets bundle deals! Loved the team work at this location, his associate Rey came to assist him when he needed it! Definitely will be coming back to see both of them for a phone upgrade!”
“Eric tried his best to help me pair my watch (which I got from another dealer, which told me it would be easy to pair which it wasn’t and still having issues) to my phone. He was super patient (because I was getting frustrated lol. Still having issues but I think it’s an issue with the watch) Definitely a 100% better experience than the other locations I’ve been too.
Thanks again for all your help, Eric!”
“Cricket is a great place to shop in downtown Hampton. The owner, Kitty is such a delight, it's always fun to go in and just look around. Of course I always find something!”
“I have went to Boost store a handful of times with my phone messing up.
I am so happy to say Shine @ West Mercury Blvd. Store got me back to where I needed to be.
This girl deserves a raise. She has been fantastic.
Thank you Shine!!”
“While at first it seemed like it was going to be a long wait and there was no real organization, the staff quickly got to us and allowed our trade-ins to take place.
The staff was friendly. The only problem was the showroom was kinda scattered and didn't seem up-to-date or well stocked. Also, its kind of out of the way. It looks close from Mercury, but it's off in the cut.”
“Mike is the store representative and what a wonderful person he is. I came to get my tablet some service. Anyway that didn't work out, however he sold me on the new Samsung tablet. He was knoweagble and while on the phone with his supervisor he asked why my tablet couldn't get service. I appreciated his sincere concern for me. Thank you Mike for taking care of me!”
“ANGEL was the name of the associate who assisted me yesterday. Herbname is befitting because she is an angel. She was patient polite, and very knowledgeable. I will revisit this site vagabond if needed. Angel went above and beyond, EXCELLENT!”
“AJ was amazing he helped me save money on on internet and cellular phone services. He was knowledgeable and very friendly.
5 stars service.
Thank you so much.
Yolanda”
“Kyn was awesome, very courteous and very knowledgeable about the process of getting a new phone. I walked in knowing what I wanted and he didn't pressure me about anything but answered my questions, looked into deals for me, and let me know what would be the best deal all around. When I didn't understand part of the promotion he explained patiently and with friendliness. I really appreciated the respect he showed me.”
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“Amazing store. Have been coming here for years. Got iPhone screen fixed for a good price, and high quality material.
Recently, bought a (gently) used Apple Watch Ultra 2 from them for under $400 when such a device would be about 4 figures new.
Incredible find and awesome item, you would think it's new out of the box if I didn't tell you, works wonderfully.
Top-shelf phone cases for low, low prices as well. Just bought one of those extremely durable ones the likes of Otterbox. Feels sturdy indeed.
Definitely recommend this place!”