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“Erika B. at the Aberdeen Store in Hampton VA helped me Tremendously today with getting my phone straight! She has great customer service skills and is very ACCOMMODATING to ALL customers. Please give her a raise and definitely keep her on as a Manager , etc Give her a promotion!”
“Quality customer service, very professional , great prices, and gets things done in a timely manner. Next time I need a phone fixed this is the place I will be going !!!”
“One of our phones had a broke screen. I scheduled an appointment to fix the screen. I brought it in and discussed with the clerk for the time frame to have the screen repaired. We were given a time and returned just before the completion time and the phone was ready.”
“I was having issues with getting a copy of my bill in pdf form, Marvi was not only patient but very helpful... he waited on others with great professionalism. He was also very patient with my problem and helped me to resolve it... He's a 5 star service man in my book...”
“At this Boost Mobile location there is Always great services and he Never let you leave unsatisfied or without resolving your issues!!! Been coming for years and ALWAYS LEFT A SATISFIED CUSTOMER!”
“The most busiest store ever .... however they all do their best to provide an exceptional, professional, an a fast experience when possible. And we love our TMOBILE TUESDAY PERKS AND FREEBIES”
“The time spent in and out the store was amazing. Their customer service here is completely outstanding. My helper answered everything perfectly as I asked about the new phone. He was very patient with me and gave me the pros and cons .1000/10”
“Hands down, the best PS5 repair in the Hampton Roads area!
I was honestly stressed when my PS5’s HDMI port stopped working, but these guys made the entire process seamless. I brought my console in, and not only did they perform a flawless HDMI port repair, but they also recommended a deep internal cleaning.
The difference is night and day! Before I brought it in, the fan was getting loud, but now it runs completely silent and stays cool even during long gaming sessions. The technicians are clearly experts who know exactly what they're doing with next-gen hardware.
Why I highly recommend them:
Expert Craftsmanship: The new HDMI port feels more secure than the original, and the display quality is perfect.
Fast Turnaround: They had me back to gaming much faster than I expected, which is a huge plus.
Professional Service: They were transparent about the pricing and kept me updated throughout the fix.
If you are anywhere in Newport News, Hampton, or the surrounding 757, don't waste your time elsewhere. Whether you need a port replacement or just want to get the dust out to prevent overheating, this is the only shop I trust with my PlayStation.
Verdict: 10/10 service and easily the most reliable tech repair in Hampton Roads.
Highly recomendado”
“Anjali was a blessing to me today this young lady has the best customer service i have ever seen she deserves the best and the highest rating that could be given she has the most outstanding customer service skills i have ever seen in my 58 years of living”
“Ms Kiara and Madeline helped me and stopped me from canceling my service. They kept me laughing and in good spirit. I appreciate great customer service from them!!!!!!!”
“I just want to share about this young lady the store manager I believe her name is LOreal, she was the most helpful person with such a wonderful spirit. Her smile alone and willingness to help me with my phone service was outstanding!! Kudos to you young lady for just being you professional and helpful with a top classy attitude is on point! I most definitely will recommend my co workers family an friends to you!”
“I get great customer service by Abhi
He help me he is a nice boy and is very professional I work with you when I will there if you go there guys ask for Abhi”
“I love this store! Not being a normal Wal-Mart shopper as the one in Norfolk is horrid and dirty, I decided to give this one a try. Best customer service I've seen yet, plus it is clean and associates will stop and assist. I use their internet shopping frequently and would give them 10 stars if I could.”
“We visited this location to add a new line to my existing line! Javon P. Helped us get the best bundle deal with the Moto g stylus and watch. Javons customer service was excellent, he answered every question we had, and helped us save as much as we could with all crickets bundle deals! Loved the team work at this location, his associate Rey came to assist him when he needed it! Definitely will be coming back to see both of them for a phone upgrade!”
“When I came in to get assistance Mr. Eric was polite pleasent and was very helpful and was able to fully complete and handle my concerns and then some i will be back to this location for all my needs per my phone concerns. Thank you so much Mr. Eric!!!”
“They took very good care of my daughter when we bought her a new phone. I don't go to the contract store near my home because they always try to get me to change plans.”
“Mike is the store representative and what a wonderful person he is. I came to get my tablet some service. Anyway that didn't work out, however he sold me on the new Samsung tablet. He was knoweagble and while on the phone with his supervisor he asked why my tablet couldn't get service. I appreciated his sincere concern for me. Thank you Mike for taking care of me!”
“I have went to Boost store a handful of times with my phone messing up.
I am so happy to say Shine @ West Mercury Blvd. Store got me back to where I needed to be.
This girl deserves a raise. She has been fantastic.
Thank you Shine!!”
“Hi my name is Wendy I just received great service from q and what is your name Tyler T-Mobile store in Hampton Virginia I was previously a T-Mobile internet customer and had to change because you didn't have the level of coverage in my location and q and Tyler were wonderful they got me reconnected they reconfirm what a wonderful company you are and ideally tell everyone how much I love your internet. Thanks Wendy Carter how about that”
“AJ was amazing he helped me save money on on internet and cellular phone services. He was knowledgeable and very friendly.
5 stars service.
Thank you so much.
Yolanda”
“Our specialist name was Shelby W. and she did an excellent job and was very patient. She stayed over an hour after closing just to make sure we were completely set up. Everyone else in the store was very friendly and professional. The business it self was very clean with lots of parking. Thank you Shelby!”
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“First off the vibe was amazing entering the store the music was so respectful but Tito was our salesperson and when I say TOP TIER CUSTOMER SERVICE I mean that he was freaking amazing his sense of humor was the best we laughed and joked but the fact he got us exactly what we wanted and more it just was an overall amazing experience I really appreciate him for everything THE BEST CUSTOMER SERVICE EVER TITO YOU ARE THE BEST YOU ROCK”