Metro by T-Mobile at 82 Coliseum Xing Unit 34A is known for friendly and helpful staff who provide excellent customer service. Customers appreciate the patience and clarity of sales reps, especially Peter, who helped find affordable plans and made the process simple. Many reviews highlight the staff’s willingness to assist with issues like switching plans, filing insurance claims, and setting up new phones. The team, including Mellisa, Tariq, Omar, and India, are described as kind and caring, often going above and beyond to ensure customers are satisfied. Customers have praised the store for their quick service, helpfulness, and the ability to get devices and plans that suit their needs. Despite some challenges, the staff's support has left many feeling valued and well taken care of. Overall, the location offers a range of prepaid plans, 5G devices from Apple, Samsung, and OnePlus, with a focus on providing great service in a welcoming environment.
Best customer Service but online payment is extremely difficult
November 2024
Today I received the very best customer service I have ever received in a cell phone store. Peter and Bara were so helpful, patient, and personable. They were respectful and did not make me feel silly for asking the questions I asked. I commend them both on their excellent customer service!
June 2024
This location has some of the best sales reps. Everyone is so patient and helpful. Peter was great! He found me a plan I could afford for my family. I love that he gave me clear pricing and made things so simple. In less than 5 min I paid my bill and got a tablet with a data plan for a great price. Wonderful service. truly... read full comment
