Napa Auto Parts in the Hampton area is known for its wonderful customer service and knowledgeable staff who go above and beyond. Employees are noted for their expertise and willingness to help with projects, from finding rare parts for foreign cars to assisting with installations. The store carries everything needed for vehicles, including parts for older models. Customers report that the parts work reliably without being defective. The overall experience is described as awesome, with staff providing kind and unexpected assistance. The store also offers convenient options like online ordering for in-store pickup.
Chrystal is so helpful and knowledgeable, i wont shop anywhere else for my auto parts but with her!
February 2026
Very helpful, didn't have the discontinued part but provided an alternative solution
November 2025
Another win-win... 👍🏾 ordered some parts for my 2nd vehicle and was able to get an online order same day and helpful installation and tips. Bonus- got my headlights cleaned up too. All Smiles...😁 Clyde was very attentive and knowledgeable. Very good customer service location.
