7:30AM - 5:30PM
10015 Rte 1, North Chesterfield
Auto Parts
“We had a great experience with Caliber! They care about the quality of work they provide and it shows. Josh, my repair rep was also a pleasure to work with, super kind and knowledgeable!”
“They were wonderful. Asked them to check power steering fluid and I was just about out. He was very patient and wound up gradually putting in a whole bottle. Very nice staff”
“Great shop to work with! I called to have a level kit installed and alignment done on my 25 Ford Ranger. They got me in the next day and knocked it out in a few hours. They did a great job and truck was kept clean. I used to do all my own work but I'm getting too old to mess with it now. I'm glad I found a reliable shop to do business with, I highly recommend Mincz on Trade Rd.”
7:30AM - 8PM
11523 Midlothian Tpke, North Chesterfield
Auto Parts
“Excellent customer service. George was friendly, extremely helpful and knowledgeable. He installed my battery in no time and also diagnosed a small issue and provided full explanation of what it was and how to get it resolved. This was the complete opposite experience I had at Advanced Auto Parts right down the street. Thank you George!”
“Purchased a $300 part online which ended up being incorrect. My mechanic came here to exchange it and Darius told him it could only be returned and credited to the card used for purchase. We specifically asked if it could go to store credit and then used for the correct part. He said no. So we returned the wrong one and I purchased another on my credit card. Soon after, I get an email saying the original purchase was credited to a gift card. So I call, and Darius immediately refers me to call corporate. No apology. No attempt at a solution. Just dismissed as not his problem. So I asked for a manager and he implied he was the manager, but of course after pushback I was told the manager would be back in tomorrow. This is ridiculous to tie up someone's money and then not give a damn. Do better.
Update... Store manager, Odgen (forgive my spelling), was able to get the problem resolved. Literally woke up to the refund on my card. Although I could have called into corporate and gotten the same outcome, I despise calling customer service lines and greatly appreciate not having to since this wasn't my error. Still disappointed with the service from Darius, but rating adjusted.”
“Huge shoutout to the team here! I went in today needing a replacement headlight bulb and was so impressed by the service. The gentleman who helped me had an incredible knack for knowing exactly what I needed, and I really appreciated that he wasn't pushy—he actually listened to my concerns and didn't try to upsell me on the most expensive kit. I walked out with exactly what I needed and a lot of respect for their honesty. It's rare to find a shop this trustworthy. Highly recommend”
“This is the main hub for NAPA in the Richmond VA area . This is a one stop shop for all your automotive needs whether it is body work , or engine This Napa location has it all”
7:30AM - 7PM
10052 Midlothian Turnpike, North Chesterfield
Auto Parts
“Came in today for wiper blades on this very rainy day and The manager John was extremely helpful and finding the right wipers and as I was outside, attempting to put the new ones on, he noticed me struggling and came out without me asking and assisted me the whole time putting on these new over-complicated wipers and while getting rained on. . after that’s finally done, the battery has died.. ?
John got a jump starter and saved my life again! I’m
Really impressed with the quality of customer service he extended to me he was very helpful and went above and beyond for us. This is THE Auto repair shop in the area and will definitely be recommending two friends and family .special Thanks again to the manager john!”
“Every time I go to napa is a different experience, domingo the manager will go the extra step to get you the right part for the right priceHighly recommend this place”
“Great place to not just buy what you need but get real help with your car! I especially want to say Thank you Taye!! I came in all stressed about my gas milage, a light came on in the car, and I walked out with education on the variety of things that could possibly be causing this issue, the product I needed and he made sure to get me the one with the best deal. Then he did a diagnostic and put my mind at ease about what the light meant. It's not over..he then recommended a trusted mechanic, named Will, who would be able to help with resolving this issue at a reasonable price. I mean what more could i ask for?! I'm super grateful to Taye and his colleagues who also offered advice on what was going on with my car. You can tell they know what they're doing and enjoy helping people 🙌”
“I lost the key to my wheel locks and stopped by to buy a replacement. The technician (Casey) I spoke with gave me the wheel lock for free, along with the Allen key to remove my center cap, at no charge. Despite being busy, he was friendly and patient.
RNR has a customer in me for life. I will definitely return when it's time to buy a full set of tires! It's so rare to receive this level of customer service in 2026.”