Napa Auto Parts in the Hampton area is known for its wonderful customer service and knowledgeable staff who go above and beyond. Employees are noted for their expertise and willingness to help with projects, from finding rare parts for foreign cars to assisting with installations. The store carries everything needed for vehicles, including parts for older models. Customers report that the parts work reliably without being defective. The overall experience is described as awesome, with staff providing kind and unexpected assistance. The store also offers convenient options like online ordering for in-store pickup.
They were wonderful. Asked them to check power steering fluid and I was just about out. He was very patient and wound up gradually putting in a whole bottle. Very nice staff
February 2026
Chrystal is so helpful and knowledgeable, i wont shop anywhere else for my auto parts but with her!
February 2026
Very helpful, didn't have the discontinued part but provided an alternative solution
