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January 2024 by Tonya Farmer
I was scamed..I was asked did I own my home to see if I would qualify for the credit care(charged me the total of my cars value). They charged me 3600.00 and I told them my car was still not running after I drove it off the lot. I was told to come back when the computer guy comes? Really !why did you charge me. Came back and they stated nothing we can do? Never gave me my money back? Don't Go
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January 2024 by Kory Hoover
Dropped in to get an alignment. They were able to get me in that day. Did a check for they suspension and even found a bolt in one of my tires and fixed it top notch service.
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January 2024 by Daniela James
Had a bolt in my tire from the highway heading to the VA hospital in Hampton. Found NTB on google maps and went there. They showed me what happened and it was obvious I needed to replace the tire. I thought it would take several hours but they finished in a couple hours. Faster than I expected. Great service and a courteous helpful staff.
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January 2024 by Larry W. Lockwood, Jr.
I have taken my cars and trucks here to this location of NTB for years for repairs and tires. Location is convenient, and the people who work there are really great. Special shout out Steve who always goes the extra mile for his customers.
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January 2024 by Britta Holm McCracken
Excellent service. Steve is great!! Very helpful and professional. All I needed was a battery replaced and they took it same day and got it right in. Very reasonable prices. Only took a couple hours and done right!! Highly recommend for tires, batteries, and minor services.
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January 2024 by Ryan Ferguson
Excellent service from Steve and Jayme. Steve really went the extra mile to ensure my vehicle was well taken care of! Definitely recommend you speak with them about any questions you might have about your vehicle to get an honest opinion. Thank you for everything!
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December 2023 by Crystal Beavers
I have been coming here for many years years for tire service and have always been met with helpful and friendly staff. They have been very accommodating to try to fix whatever is wrong with my car in a timely fashion and with what I feel is honest service. I seem to be a nail in my tire magnet and they have saved me many times. This is a very convenient location for me for both my work and home so it's perfect. I can't recommend them enough.
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December 2023 by David Fox
I was recommended giving NTB a try after a friend had a great experience. My impression of NTB is that it is above and beyond a tire and battery shop.Steve and the staff at NTB, Hampton were nothing less than fantastic. I witnessed true leadership in Steve as he warmly welcomed the staff as they arrived to work, as he worked hard alongside them, and as he treated each of them with real respect.I witnessed a customer looking to cause trouble, but never caused the staff to lose their cool. When asked by another customer to explain their paperwork they went line by line assuring that the customer knew what the form was saying.I bought tires online from them. I also got an alignment done from them. I came back a few days later for another issue and Steve got me squared away.All of the other staff I spoke with were both professional and kind. I will be getting tires for our other vehicle from this very location. I cannot say enough positive things about my experience. If you have special circumstances for your vehicle call rather than booking online, they are happy to be of help.
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November 2023 by Brian Leffel
I had two new front tires installed on my 2020 Ford Escape and they had it done in less then 3 hours. They also removed two nails that were in my rear tires for FREE!!!! Extremely helpful and friendly.
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November 2023 by Beth Bania
Steve came to my house. Pumped 2 flat tires up. Followed him to the shop. Got the friendliest welcome, best service and price for tires I love. GREAT PLACE WITH GREAT PEOPLE AND PRICES..
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November 2023 by Velma W.
I have been to this location a few times, and each time I get really great service. Everyone I have encountered there have been top notch and prices are very reasonable. Highly recommend !
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October 2023 by Vip Deliveries LLC.
Called into store to place deposit on 4 tires, dropped vehicle off at 2 PM next day picked up at 5 PM that same day.fast, efficient ,and good pricing. Clean location, friendly staff.
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October 2023 by Desmond Gilbert
Speedy service, polite individuals working. Only tip is to go above and beyond. I had to take my tire inside and put it in my vehicle which isn’t a problem of course but it would have turned a 4 star review into a 5 if someone had offered to do it for me.
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October 2023 by Jordan Williams
So quick and easy! I was expecting For it to take forever for them to fix my tire because it normally does when I go to a dealer ship. Plus the staff is super friendly
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October 2023 by Holly Threatt
They offered phenomenal service to me today and great prices for all 4 of my tires. I had gotten in and out within an hour and so pleased management is so kind and well knowledgeable about their job.
