National Tire & Battery (NTB) is a leading independent tire retailer known for its exceptional service and wide selection of top-brand tires. Located in Hampton, NTB offers various auto services including oil changes, state inspections, brakes, alignments, batteries, and more. Customers consistently praise the staff for their professionalism, honesty, and respect, making everyone feel comfortable, especially women who appreciate not being taken advantage of. The team is dedicated to providing a positive experience, with many customers noting the extra attention to detail, such as ensuring warning lights are addressed and even cleaning the vehicle's interior. Reviewers highlight the effort made by the staff to accommodate busy schedules, often staying late to complete services. Managers like Mr. Redd are recognized for their exceptional customer service and for resolving issues efficiently. With competitive pricing and a commitment to customer satisfaction, NTB has earned a loyal customer base who return for their automotive needs.
My warning light came on, I am traveling 300 miles and knew I needed an oil change. Called here Z got me in and Rome serviced it. They are friendly and on point. May not happen for everyone because they weren’t that busy today but I am happy and grateful.
December 2025
Great experience! Timely and thorough service. Thank you Redd and the rest of the NTB team
December 2025
Mr Redd was very pleasant. He fixed a problem that another worker in another state messed up. He gave me updates throughout the process and made everything easier
