Quality Inn Hampton - Newport News
Hotels2138 W Mercury Blvd, Hampton VA 23666 Hours
Hours may fluctuate. For detailed hours of operation, please contact the store directly.
About Quality Inn Hampton - Newport News
Quality Inn has received mixed reviews from guests. Some visitors appreciated the hotel's great location near the bridge and local activities, including fishing and dining options. Families enjoyed the pool and found the free breakfast satisfactory with various choices. However, many guests reported cleanliness issues, such as dirty bathrooms, hair behind toilets, and unclean microwaves in the breakfast lounge. Some rooms lacked necessary amenities like microwaves, leading to disappointment. Service quality has also been criticized, with reports of insufficient staff to manage cleaning and rude interactions at breakfast. Guests mentioned that rooms were not properly inspected before check-in, resulting in dirty conditions. While some found their stays enjoyable, others felt that the hotel did not meet their expectations and expressed a desire to avoid returning in the future. Overall, Quality Inn offers potential comfort and convenience, but significant improvements in cleanliness and customer service are needed.
Most Recent Reviews
June 2026
I do not like this hotel anymore the staff is horrible apparently there is a culture barrier the housekeeping staff is rude and anything you ask for everyone gives u a hard time..I do not recommend this hotel its not worth it.I am very disappointed and will be contacting the corporate office.
June 2026
Our room was not totally clean we had to wipe down the room bed sheets were not clean we had to call to have them changed
June 2026
They really need to upgrade or update their pictures!
Was very disappointed
More Comments(96)
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