Genesis of Hampton provides a good to fantastic car buying and service experience. Many customers report a positive and straightforward sales process, with exceptional and professional staff. The service department is generally praised for being the best to work on Genesis vehicles, completing recall fixes efficiently and resolving issues quickly. Some note that ongoing construction makes the maintenance office challenging to find. While most experiences are very good, with clean cars returned after service, occasional oversights, like a missed AC issue, prevent a perfect rating. Overall, customers are pleasantly surprised and highly recommend the dealership.
The Genesis salesman did a outstanding job kudos to them my wife has a audi A5 sport just across the lot from Genesis they gave us the most perfect and comfortable time and a sale thank you for tht
August 2026
Outstanding service experience! All concerns addressed promptly.
December 2025
Very flexible and professional. I’ll definitely be going back!
