United States Postal Service
USPS,
Post OfficesHours:
1062 W Mercury Blvd, Hampton VA 23666 Hours
About United States Postal Service
The United States Postal Service (USPS) location on Mercury Boulevard, situated in the same shopping center as a large Kroger and next to Lee Nails and Spa, is generally praised for its efficient and professional staff. The employees, such as Bettty, Alayah, and Chris, are described as hardworking, diligent, and helpful, often going the extra mile to assist customers. Despite the Saturday closing time being listed as 2:30 pm, the actual closing time is 12:00 noon, which the online information needs to be updated. The post office can get quite busy, with long lines, but the staff remains professional and efficient, often deserving of recognition through bonuses or raises. Customers appreciate the hassle-free experience, with one reviewer praising an employee, Ms. Miller, for providing a new box to use for a return, making the process smooth and convenient. Overall, the USPS location is viewed positively, with the staff's customer service and diligence being the main highlights.
Most Recent Reviews
August 2025
“I paid extra for USPS Priority Mail expecting fast delivery, but my package was late and it ended up costing me money. Tracking wasn’t accurate and customer service didn’t help, couldn'teven talk to a human. Very disappointing experience for such an expensive package.
August 2025
Closed at 12, without changing their Google times which said 14:30.
July 2025
When I called customer service and checked online they said the services for Saturday is 1230-2. The disappointment I felt when I shown up to see there hours have changed to 10-12. So not only did the USPS service plus an hold on my package because the forgot to deliver it. Now I have to wait till Monday to pick up my package...
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Nearest USPS Stores
- Hampton, Virginia
