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9AM - 7PM
65 Westlake Rd, Hardy
Electronics
“Hands down best customer service! I’ve never had to go to a Pawn Shop but I definitely picked the right one! They were so helpful and courteous and got me in and out! Will definitely recommend! 10/10”
“Andrew is such a great customer service oriented individual. The company he works for hopefully recognizes the level repeat buyers that will come back because of his patience, respect and simple friendlessness. Do not go to the corporate store at valley view. Give Towers your business because that's where they actually care. Stay awesome Andrew!!”
“Wonderful customer service today from Jesse and Matt. Couldn't have asked for better in handling the difficulties encountered today. @Wireless Zone. Thank you again.”
“Big Lots in Vinton is now well organized and clean. Open walkways wide enough for a wheelchair or walker. I am looking forward to doing more shopping there. The staff was friendly, approachable AND knowledgeable!”
“My husband went in Saturday to change from Boost to Metro. The young man was super helpful and he got us all set up and in and out of there quickly. He also informed us abt the great benefits with having the top tier 70 a month package. Loved the whole experience”
10AM - 7PM
915 Hardy Rd Ste 977, Vinton
Electronics
“Great and reliable service as well as good deals on phones. Best phone company I've been with so far. The person working when we went in was very knowledgeable”
“Their customer service is way beyond any other rental store.If you ever have a problem. With your rental item they will fix it until you are genuinely satisfied! They are part of my family now. They are very courtesyous. Their products for rent are good quality products. I would recommend them to anyone! Duncan”
Open 24 hours
2127 Crystal Spring Ave SW, Roanoke
Electronics
“The women who works overnight *Chelsea* has got to be one of the coolest ever. With people like her working 711 will take over the world!! Way to go 7-11 for keeping it ? and having people like this on your work force!! ? sheetz huh what?? Pfftt”
“I have to let the world know about my girl Alexandra doing her thing at the metro store on Williamson Rd in Roanoke. I had a phone stolen and needed to transfer that number to my new metro phone I had purchased. I kept getting told by customer service that I had to go into a store to override the one time pin thing. I went to several stores in VA and NC and not one single person working helped me. Customer service would tell me they couldn't do certain things to get I to the account or the stores would say they couldn't do anything. I walked into this store explained the situation and not only did Alexsandra help me. She helped me and explained exactly what needed to happen to get this done in the easiest way possible including telling customer service who I had on the phone what they needed to do to help me. I had been literally living a nightmare trying to get this done and she was able to help me without any of the issues that I was being told by everyone else. I was about to give up on this carrier and be done but Alexsandra is why I am staying. She will help you if you got issues going on with your account and she will make sure you don't get shut down by customer service. She saved my life because now I can get access to all my important things on my phone that was causing me a lot of issues. I can't thank her enough and for real this lady needs to be given her own store because she is amazing. She did in 5 mins what 20 people couldn't do in 2 weeks. Don't waste your time going to any other store. Go here and you will see it was worth it. Thanks Alexsandra! Your awesome!”
“Was new to all this, but Aaron's and the employees and/or managers, as well as the delivery men were all excellent people. My family and I are very appreciative and wanted to put that out there. Especially the delivery guys I've dealt with twice now, real cordial chill type dudes that set everything up for you in a perfect way. Salute to all of you working there ?”
“There is always one guy in here that really takes care of his customers. Have not been disappointed in the service. Cricket itself sometimes feels subpart but overall satisfied for the price you pay.”
Open 24 hours
1701 9th St, Roanoke
Electronics
“First I want to give a recap on what happened July 30 with an employee I won’t name no names let’s just say today I walked in July 31 and Muhammad did an amazing job and I wanna thank you again for being such a kind hearted man. thank you so much you deserve it and don’t believe everything you hear especially when that one person don’t like me again no names but I’m just saying I have witnesses there that no I did not say anything bad about you now I did say she didn’t know how to do her job OK I’ll stop that’s all I’m gonna say Because I’m gonna let it go because you asked me to and I’m not gonna cry over spilt milk. Keep doing what you’re doing Muhammad.!!”
Open 24 hours
5002 Plantation Rd, Roanoke
Electronics
“The 7-11 on Plantation Rd. has some of the best customer service, their coffee is delicious, their snacks are too, and what got me was the fact that they carry Macarons! Coffee & Macarons? Oh hell yeah!”
Open 24 hours
3602 Williamson Rd NW, Roanoke
Electronics
“Today I walked in 7-Eleven in search of an afternoon treat, so, as I am browsing I see a promotion on planters peanuts. The promotion was three for $1.19. I get up to the register to check out and the store manager says this is an old promotion, I point him in the direction of the sign. He refuses to go look at it, then says I will just give you the promotion price.Do better with changing out promotions to prevent confused customers.”
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“Abby at the Westlake store is amazing. She is so knowledgeable which is great, but being techno-challenged myself, she was patient, courteous and could explain everything on my level! Don't often get this kind of service anywhere anymore, so it was especially appreciated!”