Advance Auto Parts at 885 E Market St in Harrisonburg is known for providing quality automotive aftermarket products and excellent customer service. Customers appreciate the wide selection of items, including brands like FRAM, Carquest, and DieHard® batteries. The store offers many free services such as battery testing, wiper and battery installation with purchase, engine code scanning, and starter and alternator testing, along with free battery and oil recycling. Staff members are often praised for their professionalism, knowledge, and kindness, with some customers highlighting staff members who go above and beyond to help, like assisting with installations or resolving urgent issues such as dead batteries. While occasional technical issues with the store's computer system are mentioned, overall experiences reflect typical auto parts store service. Customers feel supported, especially during stressful moments involving car repairs or emergencies. The store also promotes savings through its Speed Perks loyalty program, which earns discounts on store items and gas at participating Shell stations. Overall, Advance Auto Parts offers convenient, reliable, and friendly service for automotive needs.
