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“I was helped by Keith Ratner who provided exceptional customer service while I was picking up my posters with my friend. He was very friendly, informative and even offered to help if there were any issues with the poster print.”
“Team was helpful and jumped into packing a large and heavy bag that I was sending with no complaints. Great customer service and package arrived earlier than expected. The office team was friendly and a huge help. Great job!”
“I have taken several music books of different sizes to be converted to spiral bound there. For those services I can give five stars! Sometimes you have to wait because they are helping other customers, but it is what it is!”
“I am writing to commend a member of your staff at the Harrisonburg, VA branch. Her name is Nancy, and I can't tell you how much she helped me when I was trying to locate a letter that was marked as delivered but was not in my mailbox.
Nancy went above and beyond to assist me, taking the time to investigate the issue and keeping me informed throughout. Thanks to her persistence, the letter was eventually located.
Without Nancy's help, I would have had no choice but to contact the relevant authorities or USCIS to request a replacement EAD, which would have been both time-consuming and stressful.
Nancy is a real asset to the USPS, and you should be very proud to have her on your team. Please pass on my sincere thanks and appreciation for the outstanding service she provided.
Thank you.”
“Everyone who works here is always wonderful and friendly, no matter what. Even during the busiest times!
Today I went to collect mail because of a closed PO Box, and the clerk, Rhonda, remembered my box number and me. It reminded me why I love the Friendly City!”
“I just shipped out 3 oversized framed prints, 2 statues, and a sculpture. Lynn was very helpful, professional, and courteous. I had confirmation in my email by the time I got home that the items had been packed and ready for pickup. Very impressed!”
“I shipped many dozens of packages at this location annually, many times needing packing. I have never had a negative experience here. Always friendly and helpful. Donna and Jeff are the best.”
Shipping Centers
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“One of the best customer service experiences I’ve had in a long time. Had to return about 15 items and the manager and the associate were patient, kind, and very helpful.”