Haymarket Iceplex features two ice rinks, with one noted for being particularly cold, so visitors should dress warmly. It is described as a great place for kids to learn to ice-skate or for family time during open skate sessions, which often feature music. The facility can get busy, especially on weekends with hockey practices. Check-in and skate rental are generally quick and easy, and skate sharpening service is available. Staff are typically friendly and helpful, with instructors providing positive encouragement. However, seating is a common concern. There are no bleachers; only benches along the side walls, which are not tall enough for properly watching games and offer limited viewing. The layout, including training gear, can also block views of the ice. Open skate times are limited, usually around an hour and a half, which can feel short after time spent putting on gear. While skate rentals are efficient, some find the skates uncomfortable. Despite these drawbacks, many find it a fun experience and return for the positive environment.
