CVS Pharmacy® in Richmond aims to simplify health and wellness management for its customers by offering reliable value and assistance. Open seven days a week, the store provides a wide range of services, including prescription refills, vaccinations, and personal care items. Customers appreciate the pharmacy's weekly deals and the ExtraCare® program, which offers personalized deals and rewards. With convenient options like same-day delivery and free CVS® Pickup for online orders, CVS helps customers stay on the go. Many customers have praised the helpful and knowledgeable staff at this location. One customer highlighted a team member who assisted in finding a specific product despite a recent store rearrangement. Another frequent visitor expressed satisfaction with the friendly service, even leading to an unexpected purchase of an orchid. While some negative reviews exist, the overall sentiment is positive, with customers noting the professional and accommodating nature of the staff. The pharmacy has built a reputation for being supportive and attentive over the years, making it a reliable choice for pharmacy needs in the Richmond area.
Rx’s take days to be filled. Electronic Rx’s don’t arrive and the staff treat customers as a bother.
April 2025
The pharmacist here is very rude. Doesn’t know how to talk to people and keeps them waiting for no reason. Can definitely use some customer service training! Definitely not coming back to this location again.
March 2025
Terrible pharmacy techs definitely save yourself the hassle go somewhere else. 5 employees in the pharmacy area all was nasty rude.
