CVS Pharmacy® in Richmond aims to simplify health and wellness management for its customers by offering reliable value and assistance. Open seven days a week, the store provides a wide range of services, including prescription refills, vaccinations, and personal care items. Customers appreciate the pharmacy's weekly deals and the ExtraCare® program, which offers personalized deals and rewards. With convenient options like same-day delivery and free CVS® Pickup for online orders, CVS helps customers stay on the go. Many customers have praised the helpful and knowledgeable staff at this location. One customer highlighted a team member who assisted in finding a specific product despite a recent store rearrangement. Another frequent visitor expressed satisfaction with the friendly service, even leading to an unexpected purchase of an orchid. While some negative reviews exist, the overall sentiment is positive, with customers noting the professional and accommodating nature of the staff. The pharmacy has built a reputation for being supportive and attentive over the years, making it a reliable choice for pharmacy needs in the Richmond area.
I have long obtained my medications from the CVS pharmacy in the Short Pump/Rockville area, but the customer service and staff performance there are extremely poor. Recently, I have noticed a significant decline in the level of service, as well as rude and disrespectful behavior from the staff.
July 2026
Front store cashier lady is awful always rude and always complaint about everything!!
May 2026
Amazing!!! They had fresh flowers on each table . Great friendly staff and very clean.
