Extra Space Storage on West End Drive in Henrico, VA offers a large selection of storage units. Options include drive-up access, climate controlled units, and non-climate controlled units. The facility features exceptional security with electronic gate access, multiple entrance and exit gates, and a manager living on site. It is clean, well-kept, and ADA compliant. Amenities include convenient freeway access, wide drive aisles, RV parking, parking spaces, and golf carts available. Vehicles are allowed in drive-up units. Deliveries are accepted and there is a kiosk for service. The staff is consistently described as super helpful, professional, courteous, friendly, knowledgeable, and understanding. They provide excellent customer service with a personal touch and are committed to helping customers find the right unit, even checking nearby locations if needed. Customers report a wonderful, easy, and hassle-free experience, noting a high level of professionalism and cleanliness. The facility is recommended for its commitment to exceptional customer service.
