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September 2025 by Obinna Ejike
Good experience
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September 2025 by Johnathan Walker
Great service.
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September 2025 by James Wallace
Monique is awesome. Very helpful!!!
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September 2025 by Mable Wallace
Monique is the best. She helped us out a lot.
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September 2025 by Tyler Way
Monique made the process smooth and easy. Very pleased!
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September 2025 by Xavier Cash
Monique did a very great job with assisting me with everything I needed and was very helpful
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September 2025 by Stephanie Douglas-Jackson
Monique was lovely, competent, welcoming, and efficient. She made the process easy and quick!!
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September 2025 by Isaiah Copney
I had an excellent experience with Monique at Extra Space Storage! From the moment I arrived, she greeted me with a warm and professional attitude that instantly put me at ease. She took the time to explain all of my options, walked me through the details of the rental process, and made sure I understood everything before making a decision. Her knowledge and patience made the process smooth and stress-free, and I really appreciated how she tailored her recommendations to fit exactly what I needed.
What stood out most was Monique’s genuine care and attention to detail. She didn’t just treat me like another customer—she made me feel valued and taken care of. It’s rare to find that level of customer service, and it made all the difference. I left feeling confident that I chose the right storage facility thanks to her guidance. Monique is truly an asset to Extra Space Storage, and I would highly recommend asking for her if you want a great experience!
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August 2025 by Daniel Johnson
The Extra Space Storage on West End Dr was great. Monique was a big help during my clean out. She was professional and courteous. I recommend Extra Space Storage especially this location.
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August 2025 by Patricia Johnson
Monique was great!! Wonderful personality. Great salesperson! Please come see her you won’t regret it.
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August 2025 by Jasmine Johnson
Monique was great!!! Give her a raise
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August 2025 by Carol Hatton
The employees are always friendly and helpful. We have never had any issues with the unit.
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August 2025 by Thomas House
Hello Extra Space Storage, We love the personal touch of this office professionalism and customer service. Thank you Extra for your excellent service with your staff. They are very understanding and show that they are there for their customers.
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August 2025 by Tina
Extra Space Storage has been wonderful to work with! Clean, easy, and super helpful staff. I've been very pleased with my experience. I went in to check out options and Monique was incredible! I received a higher level of service than I expected from a storage service. In fact, it was better than most higher end retail experiences. She's a treasure! Very happy with this company.
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August 2025 by M C
Although nothing appropriate for our needs was available at the location I visited, Kristie immediately searched other nearby locations and was super helpful in assisting me in finding a unit nearby and completing the paperwork. She was professional, friendly, and knowledgeable. Thank you!
