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May 2023 by Nancy George
Staff goes out of their way to help. Very knowledgeable. Don't push for a sale if it's not a good fit.
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November 2022 by The Truth Hurts
The best and ONLY place I buy my Vape products. You can always count on receiving a high quality product at an affordable price. I've gone to other vape stores in the Richmond and surrounding areas and their prices (Griffin) are way lower than their competitors. Their staff is way cool too. I wish I knew his name but a younger guy really helped me today when I was in a pinch. Kudos to you! You have a lifetime customer! ??
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August 2022 by Katie Miller
I have been coming to griffin vape for over a year. The guy that is working tonight (8/7/22) at 8pm knows how to give good customer service. As someone that has worked with the public for 20 years, I know people skills and professionalism when I see it. He's
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June 2022 by Abe Colombo
Love this place and people but i wish they would keep track of how much their charging. Eveytime i go in i get charged a different amount, its like they make up the prices but never cheaper.
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April 2022 by Holly N.
I've been vaping on and off for a while. After moving to Richmond, I was struggling to find a local shop after online prices and shipping skyrocketed. A Google search lead me to Griffin Vape, and even though it was a bit of a drive for me I decided to head over there desperate for some vape juice and coils. The prices at this location are comparable to online prices when shipping is taken into account, though the initial sticker price seems high. Most shipping to this area now costs more than $20, so overall this is a better deal for me to pick up a few bottles of vape juice. The staff here turned me onto a new brand since they did not carry my usual preference (Mamasan), and I was happy with the choices they recommended to me. The staff is friendly and happy to answer questions, and they offer a military discount!
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April 2022 by Hillary N.
I've been vaping on and off for a while. After moving to Richmond, I was struggling to find a local shop after online prices and shipping skyrocketed. A Google search lead me to Griffin Vape, and even though it was a bit of a drive for me I decided to head over there desperate for some vape juice and coils. The prices at this location are comparable to online prices when shipping is taken into account, though the initial sticker price seems high. Most shipping to this area now costs more than $20, so overall this is a better deal for me to pick up a few bottles of vape juice. The staff here turned me onto a new brand since they did not carry my usual preference (Mamasan), and I was happy with the choices they recommended to me. The staff is friendly and happy to answer questions, and they offer a military discount!
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April 2022 by Nicole Zema
Just want to say thanks to Devan for his professionalism and expertise. He helped me troubleshoot my broken device and recommended a more reliable product that was priced fairly. During my visit I noticed his warm rapport with regular customers, and appreciated his willingness to help a less-informed customer like me find a solution that suited my needs. Good prices, nice selection, excellent service!
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February 2022 by Gregg “Gregg”
Decent store, friendly staff. Vape broke on a Sunday and they were one of the only vape stores open. I bought a $40 vape. It broke 5 days later
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December 2021 by Madison Johnson
Jake is awesome! He helped us pick out exactly what we needed and even up sold us on a few items. All while the store was packed.
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December 2021 by Monica Messick
Nice vape shop, had what I needed. Jake was super helpful.
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December 2021 by Alicia Young
Excellent d8 products, friendly/helpful staff, clean store, most d8 items appear over priced but you’re paying for the convenience of not waiting for shipping!❤️
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September 2021 by Abraham
What is there to say that most reviewers haven't said. Griffin Vape is hands down the BEST VAPE shop customer experience in Henrico and possibly Richmond city too. Their selection is stellar from pod systems, nic salt, regular nicotine (free base), nicotine percentage options, accessories, and CBD products.I have been to AVAIL, Fantasy, Carytown Tobacco, which are all excellent places. But the personality, effectiveness, and knowledge of this staff are beyond all the others. They've aided in helping me cut down from 5% to 0.6%. Always with suggestions and never pressured until I made the decision.These people care, and in an industry, as twisted as this for users and sellers, they are a breath of fresh air. I believe there are three employees: Abe, another male, and a female. All three are excellent and professional.
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September 2021 by Faris David
Love. Abe. Thank you for everything? GOAT
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August 2021 by Autumn Farrell
This place is AMAZING! Abe is our go-to guy. This man needs to run his own store. He truly knows his stuff and is always more than willing to help with a smile. He also takes attention to customers to build the friendly relationships essential to gaining regular patrons. You’re the best Abe!
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August 2021 by Stedman Wade
Very friendly staff. Always happy go lucky and ready to give spot on recommendation no matter what I’m purchasing.
