8:30AM - 6:30PM
3420 Pump Rd, Richmond
Mailbox Centers
“I’ve always had a great experience at this post office. The staff is polite, helpful, and patient — even when the line gets long.
As someone who runs a local business (Let’s Party – we do kids’ entertainment across Virginia), I ship things regularly and really appreciate how understanding and professional the team is. Thank you for your excellent service!”
“I had the pleasure of working with John this afternoon in support of shipping an oversized package. The customer service was exceptional----efficient, professional, polite and knowledgeable. Thank you for a great experience John!!”
“While at this location, I will admit it’s somewhat small. It does the job for what you are looking for.
Yes, I have seen employees be short with the customers, but every time that has happened it is because the customer has an extreme attitude over something that these employees have nothing to do with and it was always 100% the corporate side which they have no control over .
Many times I have asked for recommendations and the employees are always on top of what is needed and have very fast answers .
This seems to be high and from time to time are out of boxes or envelopes, which is understandable seeing how many people come through here on a daily basis .”