“Brian my service professional at the UPS Store on Grove in Richmond, VA was SOO helpful and nice. I needed to overnight a fragile gift to California and he could not have been more accommodating. He made sure everything was very secure, and worked with me to find the best price while still getting it to my friend in time. I was so impressed with how willing he was to make my priority his priority. Kind, polite, quick, and he was also multitasking with like - a billion other people in the store since his partner was on his lunch break.”
“I have been here dozens of times. I have never had a bad experience or even seen anyone else having trouble. I was quite surprised to not see a much higher star rating. They are always very fast, courteous and professional.”
“I'm a regular at this UPS location, and often times it takes me longer to find parking than it takes to get my transaction done. There is always a staff member ready to help, and they typically get the job done quickly and efficiently.”
8:30AM - 6:30PM
3126 West Cary Street, Richmond
Mailbox Centers
“On July 22nd 2026 - staff working near close made time to accommodated, hear, and understood my needs
I was searching for a lost cat
Thanks to the folks working this store - the cat was found soon after from a response to posters printed - the cat probably got home before the workers. My heart and affection for the folks here. go do business with them. 3 cheers for”
“Anne is very professional as well as personable. Even though I would probably pay less to mail my package at the post office I chose coming where I am welcomed and I have a confidence that I will be treated with kindness and respect. I highly recommend the office on Gayton in Henrico Va.”