U-Haul Neighborhood Dealer provides a positive rental experience characterized by helpful and friendly staff. Monte, in particular, is highly praised for going above and beyond, offering clear instructions and exceptional customer service. Customers describe Monte as helpful, funny, personable, and even inspirational, making the process smooth and enjoyable. The owner at this location is also noted for being generous and understanding, often offering to help customers with delays or extra days without hassle. Despite some minor technology issues, customers appreciate the quick check-in and check-out process, as well as the owner’s willingness to make things right. The location features interesting vintage pieces that add to the welcoming atmosphere. Overall, customers recommend this U-Haul dealer for its helpful staff, good customer service, and relaxed, friendly environment, making it a standout among other businesses in the area.
Monte went above and beyond to ensure that we were good to go. He was helpful and gave us great instructions as far as the toy dolly and truck. 10/10 for Monte. Give this man a raise he is totally awesome!
February 2025
Monty at 7149 was not only helpful but very inspirational. I have used Uhaul in the past but this was by far the best experience I have had with any customer service.
July 2021
Went in got a u haul truck and motorcycle trailer,no wait no hassles no problems. The guy was really calm cool and collect. Best place I've been to rent a vehicle. Got a break on the amount for the rental,Awesome day.5 star for sure.
