“The communication with the staff there was phenomenal! They were very helpful when another agency canceled my reservation at the last moment. I cant say enough about the customer service. Starting when I walked in the door, thru the walk through inspection, and when I dropped it off. They truly came thru in a pinch for me. The truck was extremely clean and performed great. I WILL BE BACK!!!!
A+++++++++++”
8:30AM - 5:30PM
7215 W Broad St, Henrico
Truck Rentals
“I needed a last-minute truck rental to move my catering equipment, and Sabrine made the entire process smooth and stress-free. She was incredibly polite, helpful, knowledgeable, and professional from start to finish. She answered all of my questions, got me taken care of quickly, and provided excellent customer service. It was truly a pleasure working with her today. Thank you, Sabrine, for making a stressful situation so much easier!”
“Melanie was very professional both times I dealt with her. What really stood out to me was how well she handled a few stressful situations that came up while I was there picking up my truck. She stayed calm, kept things moving, and never let it affect how she treated customers.
She answered all of my questions, was very accommodating when I arrived, and clearly knows her job well. It's not often you come across someone with that level of professionalism and great customer service.
When I dropped the truck off, the other representative who helped me was also very friendly and welcoming. Overall, I had a really positive experience and would definitely rent from this location again.”
“This was such a great experience and I would 100% recommend using this location. Randall was the best! He was so helpful, professional, and friendly. He made sure we had everything we needed and were prepared for a successful move.”
“Every time I come to location to fuel with Donna the tech it’s pleasant speedy and great the whole staff I encountered from head service mechanic Eddie and Ean Manger are all great and Angels really appreciate the experiences and service given!Only extra thing is maybe a bay added to rinse trucks off in inclement conditions.”
“I had a great experience with U-Haul. The rental process was quick and easy, the staff was friendly and professional, and the truck was clean and ready when I arrived. Everything went smoothly from pickup to return, making my move much less stressful. I appreciate the excellent customer service and would definitely recommend this location to anyone needing a reliable rental. Thank you for making the process so simple!”
“Very clean and secure facility. Breezeway makes it nice to unload and stay dry when it’s raining. Only complaint is the tight right turn from the security keypad. All in all a great storage facility for a reasonable price.”